Account Manager

Canada · Full-time · Intermediate level

About The Position

SysAid Technologies Ltd, an international leader in providing comprehensive IT management solutions is looking to recruit an awesome candidate who will contribute to the Sales department as an experienced Sales Account Manager.

We are seeking a sharp, fast learner who will deal with a broad spectrum of tasks. We're working in a highly motivated team which constantly evolves and reinvents itself. We love challenges and creative solutions and we expect the same from you.

If you think this is an environment you want to work in, keep on reading.


·        Establish, develop and maintain positive business and customer relationships

·        Expedite the resolution of customer problems and complaints to maximize satisfaction

·        Perform cost-­benefit and needs analysis of existing/potential customers to meet their needs

·        Achieve agreed upon sales targets and outcomes within schedule

·        Ensure the timely and successful delivery of our solutions according to customer needs and objectives

·        Assist with high severity requests or issue escalations as needed

·        Coordinate sales effort with team members and other departments

·        Analyze the territory/market’s potential, track sales, and status reports


·        Fluent in English and Spanish- A must

·        Additional languages- Advantage

·        Account Management background in high tech companies minimum 3 years

·        Experience with up-selling and cross-selling existing clients - A must

·        Enterprise Account Management background in high tech companies - an advantage 

·        Highly motivated and target driven with a proven track record in sales

·        Capable of working independently and as part of a team

·        Excellent selling, communication and negotiation skills

·        Ability to work under pressure and as part of a dynamic environment

·        Prioritizing, time management and organizational skills

·        Ability to create and deliver presentations tailored to the audience needs

·        Good interpersonal relationship skills

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