At SysAid It’s Not Just a Job,
It’s a Family

We’re looking for an Inside Sales rep to join our growing Sales department.



  • Handle new sales opportunities through inbound lead follow-up
  • Quick response time with attention to all prospects
  • Understand customer needs and requirements
  • Close sales and achieve monthly quotas
  • Perform effective online demos to prospects
  • Have a strong understanding of the ITSM sector and competitors
  • Handling RFPs/ RFIs and contracts
  • Possible attendance to industry trade shows - international travel required


  • Proven inside sales experience; 3-5 years of similar experience
  • Track record of achieving sales quota
  • Strong technical understanding and/or previous ITSM industry experience
  • Previous software and solution selling experience (Cloud)
  • Strong phone presence and experience contacting and handling dozens of calls per day
  • Proficient with web presentation tools
  • Experience working with or similar CRM
  • Excellent verbal and written communications skills
  • Strong listening and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Mother tongue English is a must

Think you're the right candidate for this position?

Thank You for Considering
a Career at SysAid

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We’re honored that you’re interested
in becoming part of the SysAid family!

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  • Please note that because SysAid is such an epic place to work, we do receive a high volume of applications. Therefore, kindly allow 5-10 days for one of our fabulous HR representatives to get back to you