"I think we're having fun. I think our customers really like our products. And we're always trying to do better." This quote from one of my greatest role models for innovation, Steve Jobs, is exactly how I feel about SysAid.
With regards to having fun and innovation, I hope you all had an enjoyable summer while we were busy preparing for the launch of SysAid 8.1, released on August 30th. With 8.1, we keep up with our commitment to provide you with more mobile management capabilities. You should definitely check it out!
Speaking of doing it better, we've just finished analyzing our Customer Satisfaction Survey. We truly appreciate you taking time out of your day to help us continue to learn, change, improve, and maintain high quality services and products. And congratulations to the winners of the $100 Amazon Gift Cards: Lukasz Warachim from Capgemini in Poland, Evan Craig from Fuji Xerox in Australia, and Harold Ballinger from Heritage Healthcare, Inc in the States. Enjoy!
SysAid 8.1 with its new mobile wizard for Password Services, released one week ago, confirms our commitment to making your job easier by offering more mobile capabilities. We highly recommend you take advantage of this new feature and several other performance improvements!
Every year we ask for a few minutes of your time to let us know what you think of the SysAid experience. While we continually aim to deliver enhanced IT solutions, we were very pleased to learn from our annual SysAid Survey that customer satisfaction is on the rise – 6% higher than last year.
Next week, SysAid Academy will be presenting tips and tricks for you on how to encourage your end users to use SysAid. Learn how to get end users accustomed to submitting service requests - and save both you and them valuable time!