Newsletter 72 | June 2015  
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Introducing Our New Mobile Asset Management Application
We’ve recently launched a new mobile asset management add-on and application (on iOS) that provides barcode scanning, audit, and reporting capabilities. Key benefits include the ability to perform snapshot reporting on asset condition, cost, and depreciation – to help improve financial forecasting and purchasing decisions. Find out more in our video guide and blog.
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SysAid Integrations
SysAid third-party integrations just got better
In the past if you wanted to integrate SysAid with any application, it usually required the help of our professional services, along with a little magic thing called…code. Now we’ve created a platform that enables you to perform integrations easily without code! Want to know how this works?
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Dustin Nigro
Service desk challenges and joys at Georgetown Law
What factors allow the service desk, at a top-ranking US law school, to evolve and remain effective? We asked our customer at Georgetown University Law Center for his insights on the challenges and cultural considerations of managing the service desk at an academic institution.
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5 tips
5 tips to help you improve problem management
Successful incident management on its own isn't enough. Introducing a good problem management process can provide enormous value, by reducing how often your customers experience IT service failure. Learn how to get started on your problem management journey today with our list of tips.
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