Take a video tour of Winter 16 and be wow-ed by your revamped reporting tool along with a ton of fresh features like the new Mac agent, a new SysAid REST API, an improved UI for managing Groups, a robust Password Services interface, and 170 other SysAid enhancements. You’ll even see a demo of SysAid’s recently launched BI Analytics tool!
SysAid's partnership with Qlik® brings SysAiders a brand new built-in BI Analytics module! Access customized dynamic dashboards with a range of graphs via an easy, attractive interface; save time on your monthly reports and gain a bird's-eye view of your service request activity and trends; then drill down to the specific data you require.
SysAid now provides a new and modern way to display your stats - with a cool, animated video that summarizes helpdesk performance data over a selected time frame. You can then create a link to the video to be viewed by your coworkers or customers, so everyone can see who is the true Indiana Jones!
Know you need a service catalog, but not ready for a full ITSM program? Our next webinar "A Practical Approach to Getting Started with Service Catalog" will focus on things you can do right now (well, as soon as the webinar is over). Greg will lead you from identifying your IT services, through to building a basic service catalog.
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