Tel Aviv, Israel – April 4, 2013 – SysAid Technologies Ltd., (www.sysaid.com), a leading global provider of IT Service Management (ITSM), software solutions, announced today that Restaurant Brands Limited, a corporate franchisee managing the New Zealand branches of KFC, Pizza Hut, Starbucks Coffee and Carl's Jr., has selected SysAid 9.0, a fully-integrated ITSM solution, to manage its internal IT operations.
Restaurant Brands' IT department will deploy SysAid's help desk software to assist with daily IT operations both in-office and through mobile applications for more than 200 stores serving 60,000 customers daily
"SysAid provides a fully-integrated, user-friendly service desk solution that is ideal for helping manage and streamline our ever-growing business," said Geoff Holton, IT Manager of Restaurant Brands Ltd. "We now have improved visibility and control over all of our IT processes that will translate directly to better service for our customers."
SysAid 9.0 is an integrated help desk that allows administrators to gain better control over all assets – traditional and mobile – from one central location. Additionally, the solution includes Mobile Device Management (MDM) capabilities that allow administrators to extend their IT management policies across all mobile devices on the network.
"We are pleased to add Restaurant Brands Ltd. to our growing list of international customers," said Israel Lifshitz, Founder and Chairman of SysAid. "The fact that SysAid’s ITSM platform was selected underscores the value the Restaurant Brands team sees in our product and in our commitment to providing them with all IT essentials in one solution that meets their complete IT management needs."
Founded in 2002, SysAid Technologies Ltd. partners with IT professionals to make their work easier. The company provides IT service management (ITSM) solutions to more than 10,000 customers in 140 countries. From small businesses to Fortune 500 enterprises, IT departments use SysAid to deliver better service.
Available in 42 languages as a cloud-based or on-premises solution, SysAid combines all the essential IT tools in one simple and clever platform. For more information, please visit www.sysaid.com.