Press & Media

SysAid Fully Compatible with Windows 8

Tel Aviv, Israel – October 23, 2012 – SysAid Technologies Ltd., (, a leading global provider of IT Service Management (ITSM), announced today that the Company's ITIL-certified help desk and asset management platform is fully compatible with Microsoft's Windows 8 operating system. The SysAid client agent, which allows the submission of service requests by end users, is also Windows 8-compatible.

"Making SysAid seamlessly compatible with Windows 8 ensures that users of the new operating system continue to benefit from the industry best practices and diverse management tools that our platform offers," said Saar Bitner, CEO of SysAid. "In light of the upgrade, we are also excited to introduce a new IT Benchmark measurement that allows customers to automatically track their internal migration process to Windows 8."

The new measurement has been added to SysAid's proprietary IT Benchmark Tool, which is used by more than 2,000 global customer organizations around the world, and will provide insight into the global adoption of Windows 8.

SysAid’s ITSM platform, available in Cloud and In-House editions, provides IT administrators with a variety of useful tools to better manage operations by centralizing user data, service request history, hardware, and software inventory into a single, easily accessible, user-friendly web interface. Earlier this month, the Company launched its latest software release, SysAid 9.0, which also includes fully integrated Mobile Device Management (MDM) capabilities that allow administrators to easily extend their IT management policies across all mobile devices on the network.

About SysAid Technologies

Founded in 2002, SysAid Technologies Ltd. partners with IT professionals to make their work easier. The company provides IT service management (ITSM) solutions to more than 10,000 customers in 140 countries. From small businesses to Fortune 500 enterprises, IT departments use SysAid to deliver better service.

Available in 42 languages as a cloud-based or on-premises solution, SysAid combines all the essential IT tools in one simple and clever platform. For more information, please visit

- Join more than 180,000 IT professionals in the SysAid Community.
- Follow SysAid on Twitter @Joe_the_IT_Guy and @SysAid.

Media Contact:
Lindsey Pugh