Press & Media

SysAid IT 7.5 Help Desk Software Nominated for Techworld IT Management Tool of the Year

Airport City, Israel – June 23, 2011 – SysAid Technologies Ltd., (www.sysaid.com), a leading global provider of IT Service Management (ITSM) and Customer Service Support (CSS) software, today announced that it has been shortlisted as a finalist for the "IT Management Tool of the Year" in the 2010 Techworld Awards. SysAid was selected among dozens of applicants in this category, including products from a variety of international vendors.

"We are very excited for having been shortlisted for this prominent award," said Israel Lifshitz, founder and CEO of SysAid Technologies. "This is another example of how both the market and industry experts see SysAid's platform delivering great value to users through a one-stop, fully customizable management tool for IT administrators."

SysAid IT is an end-to-end IT management solution that is built using a modular approach. Available as on-premise or SaaS, SysAid IT 7.5 offers a number of tools to help IT staffs manage daily operations more efficiently. Unique to the solution is the mobile application, which enables IT administrators to manage their Help Desks and inventory from virtually anywhere. It is currently available as an app for Android, iPhone, Blackberry and Windows Phone 7 and also supports remote control from almost any mobile device, including tablets. In May, SysAid released a new version of its IT Helpdesk software, SysAid IT 8.0, which introduces additional new modules and IT tools.

The Techworld Awards recognize the very best in every field of the network industry and reward the leading individuals, teams and companies for innovative and effective use of networking and telecommunications technology. The Techworld Awards judging panel is made up of a number of respected industry experts from across the technology sector.

The winners will be announced at an awards reception on Wednesday, June 29th at the Dartmouth House in Mayfair, London.

About The Techworld Awards

The Techworld Awards recognize and reward the very highest standards of individual and collective achievement. With over 200 entries each year, they are considered a benchmark throughout the computer industry. The unique blend of awards for products and networking teams and individuals recognize both sides of the industry - the product vendors and the network managers and teams who implement the solutions. Entrants are evaluated on strategy, creativity, innovation and effectiveness. An independent panel of judges of highly respected individuals from the IT industry and Techworld editors meet to select the shortlists and final winners. The culmination of the awards is a glittering Gala Dinner at a central London location where the winners are announced. The Techworld Awards recognize and reward the very highest standards of individual and collective achievement. With over 200 entries each year, they are considered a benchmark throughout the computer industry. The unique blend of awards for products and networking teams and individuals recognize both sides of the industry - the product vendors and the network managers and teams who implement the solutions. Entrants are evaluated on strategy, creativity, innovation and effectiveness. An independent panel of judges of highly respected individuals from the IT industry and Techworld editors meet to select the shortlists and final winners. The culmination of the awards is a glittering Gala Dinner at a central London location where the winners are announced. www.techworld.com


About SysAid Technologies

Founded in 2002, SysAid Technologies Ltd. partners with IT professionals to make their work easier. The company provides IT service management (ITSM) solutions to more than 10,000 customers in 140 countries. From small businesses to Fortune 500 enterprises, IT departments use SysAid to deliver better service.

Available in 42 languages as a cloud-based or on-premises solution, SysAid combines all the essential IT tools in one simple and clever platform. For more information, please visit www.sysaid.com.

- Join more than 180,000 IT professionals in the SysAid Community.
- Follow SysAid on Twitter @Joe_the_IT_Guy and @SysAid.


Media Contact:
Lindsey Pugh
SS|PR
847-415-9306
lpugh@sspr.com