SysAid Has Been Ranked 12th in GetApp’s Customer Service Report
Gartner owned review site, GetApp, has announced that SysAid is ranked 12th out of more than 100 global Customer Service cloud apps for two consecutive quarters. The ranking reflects 5 criteria: user review volume and ratings, integrations, mobile apps, media presence, and security.
With a following of 180,000 online Community members, and a thriving Facebook and Twitter community, SysAid provides a Help Desk and ITSM solution that’s available in the cloud or on-premise, and is accessible via iOS and Android apps. SysAid is fast to implement, simple to use, and extremely flexible in terms of customization and automation features. Offering a range of integrations (with software such as TeamViewer, Bomgar, Google Apps, Dell Web Services, JIRA, and SAP), SysAid also ensures high-level security, undergoing annual vulnerability tests and providing full audit logs as well as a large set of security compliance. SysAid Cloud is hosted on secure data centers across 4 availability zones via Amazon Web Services.
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