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Service Desk
Closed-loop ITSMUse one centralized solution to manage incidents, change requests, and problems – and deliver more value to your organization.
Please select video
- Self-Service Portal
- 360° ticket
- ITIL
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Assets
Digital inventory, made easySimplify the process for tracking & auditing all assets in your organization, eliminating the complexities of ticket management and driving quicker ticket resolution.
Please select video
- Asset Management
- CMDB
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BI & Analytics
Improve visibility and make better decisionsMake better business decisions – through greater visibility into performance, improvement, and outcomes.
Please select video
- Reports
- IT Benchmark
- BI Analytics
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Automation
More automation, less repetitionBoost productivity with automated routing, escalation, and service orchestration, to ensure timely resolution that are in line with your SLAs.
Please select video
- Automation
- Orchestration
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Codeless Configuration
Work your wayDon’t change the way you work. Make the product work for you!
Please select video
- Codeless Configuration
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Hotkey
HotkeyOne-click, speedy incident submission and logging, with the capability to attach all relevant information for a better user experience.
Please select video
- Hotkey
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Self-Service Portal
Self-Service PortalProvide your end users with 24/7 self-service and self-help capabilities, accessible from their PCs and mobile devices.
Please select video
- Self-Service Portal