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Slack

Improve teams collaboration using two-way communication between SysAid and Slack

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  • Version

    Available from SysAid 16.4.40

  • Sysaid edition

    SysAid ITSM

  • Price

    Free

  • Overview

    SysAid’s integration with Slack allows admins to configure automatic communication between your Slack and SysAid accounts.

  • Main Features

    • Automatically create a Slack channel from a ticket
    • Pull Slack data into SysAid
    • Post to a Slack channel from SysAid
    • Create tickets in SysAid using Slash commands in Slack
  • Benefits

    • Allow admin to track SysAid data in Slack without taking the time to enter it manually
    • Organize and share your SysAid data with all those who have access to your Slack channels

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