The 2017-18 CHAMPION of Service Desk Software



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“SysAid, an on-premises/Saas tool with a strong focus on end-user satisfaction through integration tools for faster troubleshooting and resolution and automated benchmarking.”

Info-Tech Research Group, Inc.
Vendor Landscape: Mid-Market Service Desk Software report

Info Tech Champion Badge



Info Tech Graph


We are the Champions, my friends...

...But don’t take our word for it. Trust an objective source: the Info-Tech Research Group. They’re recognized for producing unbiased and highly relevant research to help IT professionals to make strategic, timely and well informed decisions.

Info-Tech’s report highlights SysAid’s position as not just a strong contender but as the heavyweight ‘Champion’ of the industry.

Info-Tech declares, “Champions receive high scores for most evaluation criteria and offer excellent value. They have a strong market presence and are usually the trend setters for the industry.”