Prerequisite: SysAid Copilot AI Admin Level 2 certification. Please complete the Level 2 course and obtain certification before proceeding to this Level 3 course. You can register for Level 2 here.

What’s on the agenda?

In 60 minutes, explore the fundamentals of Agentic AI and learn how to build and deploy autonomous AI agents:

• Agentic AI: Core Concepts & Practical Applications – Understand the principles of autonomous AI agents, their role in automation, and real-world use cases.
• Building & Deploying Agentic AI – Learn essential frameworks, tools, and best practices for training and optimizing AI agents.
• Security & Privacy Controls – Understand data pool management and monitoring and fine-tuning mechanisms to ensure secure and responsible AI operations.
• SysAid AI Agents & AI Agent Builder – Get an overview of out-of-the-box AI Agents and experience the intuitive, conversational capabilities of the AI Agent Builder.
• Live Q&A – Have questions? Our AI experts are here to help. Ask anything about Agentic AI and its implementation in SysAid Copilot.

Looking for hands-on exercises? Check out our AI Agents Lab for interactive, best-practice guidance on setting up, building, and deploying AI Agents.