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Ready to go beyond the basics? The SysAid Copilot Advanced Deep Dive Workshop is the next step in your SysAid Copilot journey, a follow-up to our foundational SysAid Copilot workshop.
In this advanced session, we’ll take a closer look at how to set up your data sets, monitor and fine-tune your AI-powered service desk delivery. Designed for SysAid Admins AI Admins, this workshop provides practical, hands-on guidance with your own SysAid environment.
Agenda
You’ll gain a deeper understanding of:
- Data Pools & Data Sets – How to structure, manage, and permission your data for maximum Copilot performance
- Monitoring & Fine-Tuning – Best practices to continuously improve accuracy and relevance over time
- SysAid Copilot Usage Dashboard – Learn how to track usage, identify trends, and pinpoint opportunities for optimization
