Latest Help Desk, Service Desk and ITSM Releases
With up to 10 annual releases for the SysAid Cloud edition and 3 annual releases for the SysAid On-Premise edition, it's our mission to offer a product that's both innovative and stable. Our R&D team is Agile and provides a rigorous development process to ensure the quality of every release. A significant portion of SysAid's new features emerge directly from our dedicated Feature Request Forum within the SysAid Community.
When new features are released, you are free to enable them at your convenience. SysAid will continue to function as usual with or without these. For information on enabling features from previous releases, please see our online Help.
|Release||Date||For use with version(s)|
|Release 15.2||May 31, 2015||7.5 and above*|
|Release 14.4||November 23, 2014||7.5 and above*|
|Release 14.3||July 30, 2014||7.5 and above*|
|Release 14.1||March 23, 2014||7.5 and above*|
|Release 9.1||October 1, 2013||7.5 and above|
|Release 9.0||October 28, 2012||7.5 and above|
|Release 8.5||February 14, 2012||7.5 and above|
|Release 8.1||August 30, 2011||8.0 and above|
|Release 8.0||May 24, 2011||7.5 and above|
|Release 7.5||November 9, 2010||7.0 and above|
|Release 7.0||May 24, 2010||5.1 and above|
|Release 6.5||November 10, 2009||5.1 and above|
|Release 6.0.9||July 6, 2009||5.1 and above|
|Release 6.0||April 20, 2009||5.1 and above|
|Release 5.6||November 25, 2008||5.1 and above|
|Release 5.5.06||July 16, 2008||5.1 and above|
|Release 5.5||June 16, 2008||5.1 and above|
|Release 5.1||January 31, 2008||4.5.03 to 5.0.06|
|Release 5.0.06||December 4, 2007||4.5.03 to 5.0|
|Release 5.0||November 12, 2007||4.5.03 to 4.5.08|
For information about releases earlier than 5.0, please contact our support team.
*If you have a Derby database, the upgrade applies to v. 9.1 only.