Technical Support Specialist



Why SysAid?

There are hundreds of IT help desk, service desk, IT service management (ITSM), and IT asset management (ITAM) products out there, and it can be difficult for customers to choose between them. Here are a handful of the reasons why customers choose SysAid.

Get My Quote



We Understand Our Customers

We’re here to help customers improve their IT management.

SysAid is 100% Customer Driven

We don’t add new features based on short-lived industry fads.

Over 10,000 Customers and Growing

Our customers’ success drives our success in over 140 countries.


Great Value for Money

One of the best value ITSM solutions on the market.

Editions that Suit Different Needs

Choose the edition that fits you; don’t pay for capabilities that you don’t need.

The Choice of Cloud or On-Premise

You have the ability to move between the two platforms as circumstances change.


ITIL Best Practice

Capabilities are aligned with the ITSM best practice framework.


Easy to configure and customize – it works for you, not the other way around.

Useful Add-Ons & Third-Party Integrations

Use embedded best-of-breed technologies.




Interested in discovering what SysAid can offer you and your business?
Why not give us a test drive with a free 30-day trial.

Get My Quote






Ovum Logo

SysAid is positioned as a high-ranking challenger in the Ovum Decision Matrix: Selecting an IT Service Management SaaS Solution, 2015–16


Info-Tech’s report highlights SysAid’s position as not just a strong contender but as the heavyweight ‘Champion’ of the industry.

Read More