10 Superhero Tips for Service Desk Managers

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Put on your superhero cape with the right ammo!

Say goodbye to being an unnoticed service desk manager, and say hello to rising to the top and achieving success for you and your team.

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Ilan Farhi

Director of Technical Support and Services at SysAid

With over 10 years’ experience leading professional service teams, Ilan is ready to share the insights he’s gained, as well as best practices of what defines a great service desk manager.

Cindy Sivan

Professional Services Consultant
at SysAid

With many years in the IT Industry, Cindy worked as a service desk manager and has a natural ability to establish and nourish relationships with clients.