Alphabet song A-Z: 26 key words for the modern ITSM lexicon

Joe the IT Guy sheds some light on ITSM terms you should become familiar with.

Among other things, you’ll learn about:

Business focus
Help desk
Lean thinking

Want to learn the whole ITSM alphabet?

Download now
By submitting this form you agree to receive relevant marketing material from SysAid, subject to our Privacy Policy