How can we help you?

Are you having a technical issue with SysAid? Our online guides are a great place to start! If you need the personal touch, please contact us via any of the other options below.

SysAid Account Manager
Helping yourself couldn’t be easier. Simply access our online library to self-resolve any issues you may be experiencing, or to simply learn more about using SysAid. ONLINE HELP
Come and engage with other SysAiders in our vibrant community. Find answers to your queries fast, and add your own input to help others. COMMUNITY
It's live and it's instant. Qualified SysAid support representatives are waiting to hear from you and work with you on solving any issues that you may be experiencing.

Sunday 9:00pm – Friday 9:00pm GMT
It's super easy and efficient ﹘ simply open a ticket via our help desk. You can submit an incident or a request based on the nature of the problem. Is anything broken? That would be an incident. Do you want to add a new functionality, please submit your request. You’ll find follow-up and tracking of your ticket status, through the End-User Portal, very helpful. SUBMIT A TICKET
Get a real-time view of performance and uptime of the SysAid Cloud products and services. Bookmark this page and check back in if you experience any problems.

Regardless of your level of experience with SysAid, you’ll find plenty of useful resources in the SysAid Academy - tips and tricks, best practice advice, courses and more! Improve your knowledge, to get the most value out of your SysAid solution. SYSAID ACADEMY

Worldwide Support

Wherever you are in the world, we’re here to support you, whatever your language or time zone.


Give Us a Call

USA: 1-800-686-7047
Australia: +61 (2) 8073-5023
Brazil: +55 (11) 4329-9812
Israel: +972 (3) 533-3675
UK: +44 (200) 222-7769