iPad for Service Desk

Mobile Apps

Manage your help desk and assets on-the-go with SysAid mobile apps. You can resolve incidents, track your assets, and update service records and asset information in real-time.

Mobile Applications for Help Desk
Mobile Apps


Try working on-the-go for 30 days

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Available on All Major Mobile Platforms

Resolve User Issues from Your Mobile Device

The SysAid Mobile App can also be used to perform remote control sessions directly from your browser, on any mobile device supporting HTML5. No special configurations are necessary, it just works. For more information, please read about SysAid Remote Control.

Manage Assets On-the-Move

  • It’s an asset management interface specially designed for mobile devices
  • View asset and end-user information - that’s asset lists or specific asset details - on your mobile device
  • Update asset information, such as the asset name, location, owner, serial number, or other fields
  • Update end-user information
  • Filter incident, asset, and end-user lists as needed

Work On-the-Move

  • It’s an IT service management and service desk interface specially designed for mobile devices
  • View all the incidents, service requests, problems, and changes assigned to you or your teamCreate new service records
  • Create new incidents, service requests, problems, and changes
  • Update the status, priority, due date, and other fields of an incident, service request, or problem record
  • Accept or reject change requests
  • Receive push notifications related to the tickets you are managing





How to Use SysAid iPad App

Download on the App Store


iPad App Tutorial