“SysAid, an on-premises/Saas tool with a strong focus on end-user satisfaction through integration tools for faster troubleshooting and resolution and automated benchmarking.”
Info-Tech Research Group, Inc.
Vendor Landscape: Mid-Market Service Desk Software report
Over 100,000 happy admins are using SysAid's help desk and ITSM solutions
"SysAid is way ahead of the other ITSM solutions in terms of functionality and value. We've been providing high-value service to 3,000 employees for 3 years now."
"SysAid is so configurable and it's very flexible- you can label things the way you want them. With other systems we’ve worked with you have to stick to the templates or labels issued by the software company."
"SysAid is extremely flexible and convenient to configure. The company has provided us with highly efficient support as well as solid business expertise. I highly recommend it."
"We’ve improved efficiency significantly. By using SysAid we've saved Crawshaw Academy 65% of its costs associated with the previous Managed Service."