Build a Report help topic needs correcting

 
Author
Message
SysAider
18
 
The Build a Report help topic is, at least for my version (v17.2.04 b3) of SysAid, incorrect.

Corrections, so far:
Most of the options for editing the report are located in the right pane, LOCATED ON THE LEFT SIDE OF THE SCREEN. To collapse the right pane, LOCATED ON THE LEFT SIDE OF THE SCREEN, click . To expand the right pane, LOCATED ON THE LEFT SIDE OF THE SCREEN, click.

You can add any (REPLACE "any" WITH "some") SysAid fieldS as a column to your report. All (REPLACE "All" WITH "some") field options for the report's entity (SR, asset, etc) )are available in the Data tab on the right pane, LOCATED ON THE LEFT SIDE OF THE SCREEN.

ADD: You cannot add fields from sub-types or most custom fields to a report.

Please let me know if I've gotten any of this wrong, or if you have plans to fix the reporting feature.