Written german language

 
Author
Message
Elite SysAider
190
 
Hi,

Some of our customers are german and are using the serive desk, the problem that some of the letters (for an example ß) are only in german and are not readable in the servicedesk e-mails is there something for this?
SysAid Community Manager Product Team
4490
 
Hi Spikeycloud,

Which version of SysAid are you currently using? If you go to Settings > Customize > Account Defaults and change the Encoding field to "Unicode (utf-", does it produce any change? A logout+login might be required.

Cheers,
Danny