Office 365 Integration

 
Author
Message
SysAider
2
 
Hello,

My company has just moved over to Office 365 from Exchange and we are looking for assistance in properly updating our Email Integration in SysAid to Office 365. After some research I cannot find a clear answer on how to properly accomplish this.

If someone is available to provide a guide regarding the proper procedure and changes that need to me made in order to accomplish this task it would be great.

Thanks.
SysAider
20
 
Greetings...

Setup an external mailbox (gmail, live...etc)
Konfigur external mailbox as contact in office365.
Route all support mail to that contact/mailbox (support team mail distribution will be handle in sysaid).
Konfigur email integration with that external mailbox.

That's how mine are setup and I am an office365 user.

Cheers...

This message was edited 2 times. Last update was at Nov. 27, 2017 10:03 PM

SysAider
2
 
Hola

Primero que nada mi ingles es pésimo, así que lo haré en español, yo trabajo con office 365, adjunto las fotos de mi configuración, espero que les ayude.

saludos