Turning on the RDS service knocks my Epson TM-U220B printers from the network

 
Author
Message
SysAider
1
 
Hello folks!

I was rolling out SysAid RDS to my network when I discovered that the RDS service knocked out a bunch of my Epson TM-U220B offline. These printers have static IP addresses, but as soon as I turn on the SysAid RDS service, they get knocked offline and assigned an IP from the subnet the RDS servers resides on. This IP would look like 192.168.30.255.

Any ideas what is happening here?
SysAid Community Manager Product Team
4820
 
Hi TallahassZ,

That's really strange. Please contact our support team for further investigation, and update here with the results.

Thanks,
Danny