Self Service Portal for Guest SR creation

 
Author
Message
SysAider
40
 
Hi All,

I would like to know if the user guest can create a ticket in the self service portal like in the old end user portal as today i have an error message

But in the End User portal it was possiblem i would like to give to guest and register user the same experience
SysAider
40
 
Any idea ?
SysAider
40
 
Hi All,

i found the issue, to allow Guest to connect directly to SSP you need to send them to

http://CompanyName.sysaidit.com/EndUserPortal.jsp

As soon as you put the SSP as by default and disable End User Portal it's working well.

Now i would like to know if we can redirect guest to a specific template in SSP, until now it's not working.