Hello. I'm having a problem getting incoming emails working on the cloud/free version. I've tried 3 different servers, hostgator, gmail, and exchange without luck.
I even got a very nice tech support rep to go above and beyond and help me on the free version attempting to configure gmail without success. Settings are all correct, I'm testing settings with a third party email client and they work fine in there, just not in sysaid.
If anyone can help, I'll be most grateful.
Also for the other free/cloud users, can you depend on the incoming email integration or do you find it isn't reliable? We are considering buying a license but want to play with the free version before spending the $.
Thanks for any help and feedback! Have a great day!