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		<title><![CDATA[Latest posts for the topic "Help Desk"]]></title>
		<link>http://www.sysaid.com/Sysforums/posts/list/127.page</link>
		<description><![CDATA[Latest messages posted in the topic "Help Desk"]]></description>
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				<title>Help Desk</title>
				<description><![CDATA[ <iframe id="sys" name="sys" src="http://www.ilient.com/Sysforums/templates/default/help/files/HelpDesk.htm" scrolling="no" marginwidth="0" marginheight="0" frameborder="0" vspace="0" hspace="0" style="overflow:visible; width:100%;display:none"></iframe>  <script language="javascript" src="http://www.ilient.com/Sysforums/templates/default/js/resizeIframe.js"></script>   <br /> ]]></description>
				<guid isPermaLink="true">http://www.sysaid.com/Sysforums/posts/preList/4219/19038.page</guid>
				<link>http://www.sysaid.com/Sysforums/posts/preList/4219/19038.page</link>
				<pubDate><![CDATA[Mon, 12 Apr 2010 06:21:39]]> GMT</pubDate>
				<author><![CDATA[ sivanm]]></author>
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				<title>Re:Help Desk</title>
				<description><![CDATA[ Good day.<br /> <br /> I have added another field and for some reason I'm not able to see any fields at all as per screenshot. I have restarted my browser, the server and also logged on as another user but without any luck.<br /> <br /> Any suggestions?<br /> <br /> Kind regards<br /> JP Burger<br /> ]]></description>
				<guid isPermaLink="true">http://www.sysaid.com/Sysforums/posts/preList/4219/26743.page</guid>
				<link>http://www.sysaid.com/Sysforums/posts/preList/4219/26743.page</link>
				<pubDate><![CDATA[Tue, 22 Feb 2011 10:05:58]]> GMT</pubDate>
				<author><![CDATA[ PM8]]></author>
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				<title>Re:Help Desk</title>
				<description><![CDATA[ Dear PM8,<br /> <br /> Please try to restart the SysAid Server Service and if you still see the blank screen please contact us by <a class="snap_shots" href="mailto:helpdesk@gmail.com">helpdesk@gmail.com</a> and send us the updated logs folders and files:<br /> ...\SysAidServer\root\WEB-INF\logs folder (zipped)<br /> ...\SysAidServer\root\WEB-INF\conf\serverConf.xml<br /> ...\SysAidServer\tomcat\logs<br /> ...\SysAidServer\logs\wrapper.log<br />  <br /> We are looking forward to hear from you.]]></description>
				<guid isPermaLink="true">http://www.sysaid.com/Sysforums/posts/preList/4219/26759.page</guid>
				<link>http://www.sysaid.com/Sysforums/posts/preList/4219/26759.page</link>
				<pubDate><![CDATA[Wed, 23 Feb 2011 06:56:25]]> GMT</pubDate>
				<author><![CDATA[ Inna]]></author>
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				<title>Re:Help Desk</title>
				<description><![CDATA[ Experiencing same issue while working with filters, so usualy i do that with help other colegue which resets my named view to default. While you have other admin user <img src="http://www.sysaid.com/Sysforums/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" /><br /> Manualy, if you can, in database you can delete users settings which is then after logon created again, that is xml collum in user table, thats helps me. But first solution is more comfort.]]></description>
				<guid isPermaLink="true">http://www.sysaid.com/Sysforums/posts/preList/4219/26765.page</guid>
				<link>http://www.sysaid.com/Sysforums/posts/preList/4219/26765.page</link>
				<pubDate><![CDATA[Wed, 23 Feb 2011 09:27:54]]> GMT</pubDate>
				<author><![CDATA[ Mucho]]></author>
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				<title>Re:Help Desk</title>
				<description><![CDATA[ I had the same problem with PM8. I accidentally set the static filter for the default view - then killed the screen. In version 8, it is nearly impossible to fix this!<br /> <br /> However, I eventually worked out to manually browse to /CustomizeListView.jsp?listName=Service Requests All&srType=1&listViewName=DEFAULT and remove the filter from that screen.<br /> <br /> Please look at this bug SysAid, I wasted a good hour on this.]]></description>
				<guid isPermaLink="true">http://www.sysaid.com/Sysforums/posts/preList/4219/28270.page</guid>
				<link>http://www.sysaid.com/Sysforums/posts/preList/4219/28270.page</link>
				<pubDate><![CDATA[Mon, 9 May 2011 02:12:57]]> GMT</pubDate>
				<author><![CDATA[ stub]]></author>
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				<title>Re:Help Desk</title>
				<description><![CDATA[ How do you change your default view to have more tickets per page?  There is a button to "show all" but it doesn't keep the setting once you navigate away from the page.  I would like to be able to put 40 tickets per page.]]></description>
				<guid isPermaLink="true">http://www.sysaid.com/Sysforums/posts/preList/4219/34243.page</guid>
				<link>http://www.sysaid.com/Sysforums/posts/preList/4219/34243.page</link>
				<pubDate><![CDATA[Fri, 13 Apr 2012 17:19:32]]> GMT</pubDate>
				<author><![CDATA[ thecb]]></author>
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				<title>Re:Help Desk</title>
				<description><![CDATA[ Hi thecb,<br /> <br /> You can make this change from <strong>Customize --> Appearance</strong>. The setting is <strong>Grid Records per Page</strong>.]]></description>
				<guid isPermaLink="true">http://www.sysaid.com/Sysforums/posts/preList/4219/34250.page</guid>
				<link>http://www.sysaid.com/Sysforums/posts/preList/4219/34250.page</link>
				<pubDate><![CDATA[Sun, 15 Apr 2012 10:40:05]]> GMT</pubDate>
				<author><![CDATA[ David Cohen]]></author>
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