SysAid - IT Helpdesk and Customer Service Software
Help Desk Software and Customer Service Support
SysAid Help Desk Software
 
Products Company Support Community News Contact   Partners Languages

SysAid is a Leading Provider of IT Helpdesk and Customer Service Software solutions

SysAid, formerly Ilient, offers a powerful and dynamic web-based infrastructure solution for the internal and external service desk. Our trademark SysAid products combine feature-richness with true ease-of-use, seamless installation and smooth integration. Service professionals in over 60,000 companies worldwide enjoy unrivalled service excellence and a competitive edge above the rest with our premium suite of software management tools.

Our two flagship products are SysAid IT for the internal IT Helpdesk and SysAid CSS for the external Customer Service Desk.
Please visit our detailed product websites for more information about our extensive range of SysAid solutions.


SysAid IT Help Desk Software

IT Helpdesk Software


Transform your internal Helpdesk with SysAid IT

Based on ITIL best-practice methodology, our 100% web-based Helpdesk software, also available in SaaS, is intuitive, feature-rich, and will radically improve your IT performance.
Helpdesk
   
Asset Management
   
Knowledgebase
   
ITIL CMDB
   
ITIL Change Management
   
ITIL Problem Management
   
Monitoring
   
Reports
   
Manager Dashboard
   
SLA Management
SysAid IT - Help Desk Software
 
SysAid CSS - Customer Service Support

Customer Service Software


Enhance your external Service Desk with SysAid CSS

Our 100% SaaS web-based Customer Service Desk solution is feature-rich, easy to use and will dramatically increase your customer satisfaction.
Customer Service Desk
   
Self-Service Portal
   
Live Chat
   
Knowledgebase
   
Relation Mapper
   
Reports
   
Manager Dashboard
   
Projects & Tasks
   
   
   
   
Customer Service Software by SysAid

 
Help Desk Software
SysAid CSS Customer Service Software
Free Help Desk Software
SysAid Help Desk Forum
General IT Discussion Forum
Customer Support Software

Valid XHTML 1.0! 		SysAid Technologies Ltd.
Toll-Free (U.S.): 1-800-686-7047
Tel (U.S.): 617-231-0124
Tel (Israel):+972-3-533-3675
Email:helpdesk@sysaid.com
Optimized by SEO Israel
SysAid logos and other SysAid Technologies marks are trademarks or registered trademarks of SysAid Technologies Ltd.
All Rights Reserved by SysAid Technologies Ltd. 2002-2012 		Live Support Hours
7:00am - 9:30pm (UK)
2:00am - 4:30pm (EDT)

We provide worldwide services and do our best to accommodate the work hours of customers from different time zones.

SysAid - IT Helpdesk and Customer Service Software