SysAid: Software for the IT Help Desk |
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Helpdesk, Asset Management, Monitoring
SysAid is a web-based help desk application that keeps track of trouble tickets, uses automatic notifications and escalation rules.
With SysAid's remote control you can provide IT support from a distance.
SysAid's Knowledge Base can turn any trouble ticket into a searchable item.
SysAid’s Monitoring module continually tests memory usage, HD usage, vital OS services and processes, network services, software and hardware updates.
SysAid provides detailed measures and reports via dashboard and manager portal. |
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Used by 31,500 organizations in 120 Countries |
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"The ease of use, wealth of features and "off-the-shelf" approach are the building blocks of what makes SysAid better than other products."
Dragan Tomas,Sr. IT Associate, Holladay Properties
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