SysAid is a leading provider of IT Helpdesk and Customer Service software solutions

SysAid, formerly Ilient, offers a powerful and dynamic web-based infrastructure solution for the internal and external service desk. Our trademark SysAid products combine feature-richness with true ease-of-use, seamless installation and smooth integration. Service professionals in over 55,000 companies worldwide enjoy unrivalled service excellence and a competitive edge above the rest with our premium suite of software management tools.

Our two flagship products are SysAid IT for the internal IT Helpdesk and SysAid CSS for the external Customer Service Desk.
Please visit our detailed product websites for more information about our extensive range of SysAid solutions.

IT Helpdesk Software

Transform your internal Helpdesk with SysAid IT

Based on ITIL best-practice methodology, our 100% web-based Helpdesk software, also available in SaaS, is intuitive, feature-rich, and will radically improve your IT performance.

	Helpdesk

	Asset Management

	Knowledgebase

	ITIL CMDB

	ITIL Change Management

	ITIL Problem Management

	Monitoring

	Reports

	Manager Dashboard

Customer Service Software

Enhance your external Service Desk with SysAid CSS

Our 100% SaaS web-based Customer Service Desk solution is feature-rich, easy to use and will dramatically increase your customer satisfaction.

	Customer Service Desk

	Self-Service Portal

	Knowledgebase

	Relation Mapper

	Reports

	Manager Dashboard

	Projects & Tasks

SysAid CSS Customer Service Software
Free Help Desk Software
SysAid Help Desk Forum
General IT Discussion Forum
Customer Support Software

SysAid Technologies Ltd.
Toll-Free (U.S.): 1-800-686-7047
Tel (U.S.): 617-231-0124
Tel (Israel):+972-3-533-3675
Email:helpdesk@sysaid.com
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SysAid logos and other SysAid Technologies marks are trademarks or registered trademarks of SysAid Technologies Ltd.
All Rights Reserved by SysAid Technologies Ltd. 2002-2009

Live Support Hours
7:00am - 9:30pm (GMT)
2:00am - 4:30pm (EST)

We provide worldwide services and do our best to accommodate the work hours of customers from different time zones.

SysAid - IT Helpdesk and Customer Service Software