“We’ve been using SysAid for 4 years to manage our IT support tickets across three hospital sites, including one of Canada’s busiest emergency departments.
We’ve been able to configure our incident categories to suit the specific needs of our hospital staff, and are using SysAid’s automation capabilities – which are all very useful for ensuring that our staff’s needs are met in an appropriate and timely manner.”
In a healthcare organization, service and device availability can mean the difference between life and death. It’s therefore pivotal that all of your IT and medical devices and technologies are supported accordingly.
Become “better, faster, cheaper” by delivering effortless, omni-channel customer experience
Simplify the process for tracking & auditing all equipment and assets in your healthcare organization
Make better business decisions – through greater visibility into performance, improvement, and outcomes