Healthy Service Automation
Get healthier IT availability and performance with specialized service desk software for hospitals and healthcare institutions.
A Life-or-Death Situation
In healthcare, service and device availability can mean the difference between life and death. It’s crucial that all of your IT and medical devices and technologies are supported appropriately.
From eliminating technology glitches in life-support systems, to carefully managing a wide range of healthcare-specific equipment, to supporting patient record systems securely, and ensuring the productivity and safety of medical staff, employees, and patients.
IT’s Your Wellbeing & Theirs
ONE-TOUCH, OMNI-CHANNEL CX
- The SysAid hotkey for one-click incident submission, providing a better end-user experience for medical staff and patients.
- Self-service portal 24/7, which uses the correct medical terminology and is accessible from any device.
DIGITAL INVENTORY MADE EASY
Barcode scanner from your mobile device allows you to scan asset barcodes to painlessly carry out IT and medical equipment audits across your locations. Includes networked equipment, such as monitoring machines and portable x-ray machines, as well as non-networked equipment, such as beds and wheelchairs.
MORE VISIBILITY, BETTER DECISIONS
- Reporting and BI & Analytics to give your healthcare organization valuable insights. For example, tracking the efficiency of medical services, such as blood tests, and providing facilities management and health and safety KPIs.
- IT Benchmark, a key differentiator for SysAid customers, allows your healthcare organization to compare its performance to that of other healthcare IT departments around the world.
See IT in Action
They Really Like Us
“A proactive IS approach supported by SysAid on-premises saves North York General Hospital over $180K and returns 6,600 staff hours to patient care every year.”
“SysAid has definitely improved speed, consistency, and efficiency across all our activities.”
Other departments are clamoring for their own SysAid after seeing the success and value we’ve achieved.
Fits Right In
Start Crushing IT
