Service catalog
Simplify access.
Streamline service.
Give end users’ easy access to IT and business services with SysAid’s Service Catalog: their one-stop shop for everything they need.
Make it easy for users to get what they need—fast.
SysAid’s Service Catalog gives your organization’s end users direct access to all IT and business services through a searchable, user-friendly Self-Service Portal. Whether it’s chatting with the AI chatbot, submitting a request, or getting answers from the knowledge base, everything’s organized in one place and right at their fingertips.
What’s included in your Service Catalog
AI-powered service desk
Open the door for users to get help whenever they need it from your AI-powered service desk, including an always-on AI chatbot that handles routine questions and common issues, immediately.
Delighting users with simple, trustworthy, and conversational support experiences, while freeing your team from the daily grind to focus on the work that really matters.
Self-serve resources hub
From your internal knowledge base to a policy and document center—to a social collaboration portal. Make it easy for employees to find guides, procedures, FAQs, and how-to articles, all in one place, with instant access through your company’s central hub.
Designed for everyday needs
Need to onboard a new hire? Order a laptop? Or grant access to HR systems or marketing tools? SysAid lets you put frequently requested tasks front and center in your service catalog along with smart guides that help users find them quickly and simply. All by themselves.
Make the catalog your own
Make the catalog your own by tailoring it to your organization. Customize the look, layout, and fields to fit your teams, departments, and branding, so every user feels right at home.
Turn your Service Catalog into the go-to hub
your users will actually love.
