View, secure, control, and manage your assets in one place with SysAid IT Asset Management (ITAM) and simplify your asset tracking and inventory. Take action and efficiently manage your IT environment using a solution that is fully integrated with SysAid Help Desk. Get the right data where you need it, when you need it, with a solution that automatically displays relevant information in your tickets.Get a demo
Assets already managed on SysAid
Patches deployed weekly
Daily remote control sessions
Easily discover the assets in your network and view a full picture of their hardware components and software products.
Allow end users to open an incident by pressing a designated hotkey, automatically including a screenshot and other relevant asset information in the incident.
Deploy patches to multiple or individual computers, integrate with change management, set up policies to customize which patches get deployed to which computers.
Track and get real-time, custom alerts and respond to changes in your CPU, network equipment, memory usage, and more.
Track your CIs, automatically import data into your CMDB, get a bird’s-eye view of how items in your IT network relate to each other.
Including remote control, license management , MDM, supplier catalog, broadcast messages, and more; discover the array of free asset management capabilities, all under one roof.
Gain control over your IT system using all the built-in asset management features.
Track your IT assets and understand more about them. View the software installed on each asset and details of the hardware components within it, e.g. CPU, RAM, and HDD, via SysAid’s IT inventory management software. Any hardware or software changes made to networked inventory items are also automatically added to the asset activity log. This automatically created log allows you to keep track of changes and helps support staff in the incident management process.
View a complete list of the tickets associated with any given asset – both active and resolved tickets. This will help you to identify recurring issues related to the asset or asset groups and then, where appropriate, create associated problem records through the SysAid Help Desk.
Use the Supplier Catalog to manage contract and business details for each of your suppliers. To ease maintenance and track support details, you can also attach each asset to the appropriate supplier.
Use SysAid Discovery and IT Asset Management free software to track the number of installs for each software product. Log how many licenses you’ve purchased (for each software product) and create notifications/alerts for where the number of installs exceeds the number of purchased licenses, i.e. you company is in a non-compliant state and financially at risk. You can also set up a notification to track any unknown software that may be installed (that is not on your white list).
SysAid automatically compiles a list of all hardware models found on your network. You are able to know how many devices of each type you have and you can add supplier, warranty, maintenance, and other relevant information to each catalog model.
IT asset management (ITAM) is a type of business management that’s directly connected to your organization’s IT infrastructure. It’s a means of keeping track of all assets, which is everything in your organization that doesn’t breath.
Just about every aspect of IT service management (ITSM) requires a balance of people, process, and technology. This is especially true with IT asset management (ITAM). So what can you do to increase your chances of IT asset management success? Here are some tips.
Without adequate information, no one is capable of reliably and consistently making the right decisions. Accurate ITAM information is the glue that holds the IT service management (ITSM) processes together within an organization. The asset data is the shared source of true knowledge that is essential for processes to work together.
There are a number of reasons why customers choose SysAid’s IT asset management solution. There are advantages such as the versatility SysAid offers with both cloud and on-premise delivery models, and a highly flexible range of price and support options. But underpinning these delivery benefits there are a variety of reasons why customers commonly choose SysAid’s IT asset management system to help them.