IT Asset Management (ITAM) for Free, Fully Integrated with our Help Desk Software

Reduce Your Load in Minutes. No Integration Required.

View, secure, control, and manage your assets in one place with SysAid IT Asset Management (ITAM) and simplify your asset tracking and inventory. Take action and efficiently manage your IT environment using a solution that is fully integrated with SysAid Help Desk. Get the right data where you need it, when you need it, with a solution that automatically displays relevant information in your tickets.

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Free IT Asset Management

Assets already managed on SysAid


Patches deployed weekly


Daily remote control sessions

Get More Done with Your Service Desk

Gain control over your IT system using all the built-in asset management features.

SysAid Free IT Asset Management

IT Inventory Management

Track your IT assets and understand more about them. View the software installed on each asset and details of the hardware components within it, e.g. CPU, RAM, and HDD, via SysAid’s IT inventory management software. Any hardware or software changes made to networked inventory items are also automatically added to the asset activity log. This automatically created log allows you to keep track of changes and helps support staff in the incident management process.

Free IT Inventory Management
Free IT Asset Management Service History

IT Asset Management Service History

View a complete list of the tickets associated with any given asset – both active and resolved tickets. This will help you to identify recurring issues related to the asset or asset groups and then, where appropriate, create associated problem records through the SysAid Help Desk.

Supplier Catalog

Use the Supplier Catalog to manage contract and business details for each of your suppliers. To ease maintenance and track support details, you can also attach each asset to the appropriate supplier.

Supplier Catalog
Software License Management

Software License Management

Use SysAid Discovery and IT Asset Management free software to track the number of installs for each software product. Log how many licenses you’ve purchased (for each software product) and create notifications/alerts for where the number of installs exceeds the number of purchased licenses, i.e. you company is in a non-compliant state and financially at risk. You can also set up a notification to track any unknown software that may be installed (that is not on your white list).

Hardware Catalog

SysAid automatically compiles a list of all hardware models found on your network. You are able to know how many devices of each type you have and you can add supplier, warranty, maintenance, and other relevant information to each catalog model.

SysAid Hardware Catalog

What is IT Asset Management?

IT asset management (ITAM) is a type of business management that’s directly connected to your organization’s IT infrastructure. It’s a means of keeping track of all assets, which is everything in your organization that doesn’t breath.

Useful IT Asset Management Tips

Just about every aspect of IT service management (ITSM) requires a balance of people, process, and technology. This is especially true with IT asset management (ITAM). So what can you do to increase your chances of IT asset management success? Here are some tips.

Does My Organization Need an IT Asset Management?

Without adequate information, no one is capable of reliably and consistently making the right decisions. Accurate ITAM information is the glue that holds the IT service management (ITSM) processes together within an organization. The asset data is the shared source of true knowledge that is essential for processes to work together.

10 Reasons to Choose SysAid’s IT Asset Management Software

There are a number of reasons why customers choose SysAid’s IT asset management solution. There are advantages such as the versatility SysAid offers with both cloud and on-premise delivery models, and a highly flexible range of price and support options. But underpinning these delivery benefits there are a variety of reasons why customers commonly choose SysAid’s IT asset management system to help them.

Want to integrate your ITAM into your service desk?