IT Asset Management Software: An All-In-One Solution

IT Asset Management, Service Desk, ITSM and More

SysAid IT Asset Management provides a complete record of all computers, mobile devices, software, and other devices on your network, including their attributes. Plus SysAid IT Asset Management is integrated with the SysAid Help Desk and other ITSM modules.

Is SysAid IT Asset Management asset tracking software, IT inventory management software, or IT asset management software? It’s all three with additional capabilities beyond these!

IT Inventory Management

Track your IT assets and understand more about them. View the software installed on each asset and details of the hardware components within it, e.g. CPU, RAM, and HDD, via SysAid’s IT inventory management software. Any hardware or software changes made to networked inventory items are also automatically added to the asset activity log. This automatically created log allows you to keep track of changes and helps support staff in the incident management process.

IT Asset Management Service History

With SysAid's asset management software, view a complete list of the tickets associated with any given asset – both active and resolved tickets. This will help you to identify recurring issues related to the asset or asset groups and then, where appropriate, create associated problem records through the SysAid Help Desk.

The core IT asset management software capabilities are complemented by other SysAid modules such as SysAid CMDB, SysAid MDM (mobile device management), SysAid Monitoring, SysAid Remote Control, and SysAid Patch Management.

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SysAid Asset Management Software: Asset Service History
SysAid IT Asset Management: Suppliers Catalog

Supplier Catalog

Use the Supplier Catalog to manage contract and business details for each of your suppliers. To ease maintenance and track support details, you can also attach each asset to the appropriate supplier.

Software License Management

Use SysAid Discovery and IT Asset Management software to track the number of installs for each software product. Log how many licenses you’ve purchased (for each software product) and create notifications/alerts for where the number of installs exceeds the number of purchased licenses, i.e. you company is in a non-compliant state and financially at risk. You can also set up a notification to track any unknown software that may be installed (that is not on your white list).

Hardware Catalog

SysAid automatically compiles a list of all hardware models found on your network. You are able to know how many devices of each type you have and you can add supplier, warranty, maintenance, and other relevant information to each catalog model.