SysAid Service Desk used by over 100,000 admins

 

SysAid works with customers of all industries, both public and private, from small and medium-sized businesses to Fortune 500 companies alike. With this experience, SysAid is a software that incorporates every customer requirement and is available in 42 languages. We have a product, delivery model, and Service Desk to fit your needs.

SysAid Sevrice Desk Customer – Coca Cola
SysAid Service Desk Customer – Panasonic
Adobe
SysAid Service Desk Customer – LG
SysAid Service Desk Customer – IKEA
SysAid Service Desk Customer – Mothers 2 Mothers

Problem

This international NGO needed an efficient ITSM to help with the IT department’s challenges with remote desktop access, self-service password reset, and the overall IT strategy.

Solution

With SysAid’s Help Desk, end users can now easily connect to the internal network through SysAid Remote Desktop, and reset passwords without involving the IT department.

SysAid Service Desk Customer – Royal Bank

Problem

Response times were lagging in this bank's IT department, which managed requests solely by email.

Solution

SysAid offered software that focused on the ticketing aspect as well as asset management and monitoring.

SysAid Service Desk Customer – The Playroom

Problem

Australia’s leading digital broadcasters faced challenges: big data consolidation and aligning Integration to business requirements.

Solution

SysAid streamlines interactions between users and admins, enables admins to assign SLA targets to incidents and manages service delivery.

SysAid Service Desk Customer – Melgaco

Problem

The municipality had extensive budget cuts, and community members experienced miscommunication and gaping inefficiencies within the IT.

Solution

SysAid CMDB helped the IT department handle incidents and track all network elements, causing Melgaco to increase operational efficiency and cut costs.

 

 

SysAid ITSM Customers Map

 

 

 
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