I really enjoyed delivering a webinar with Stephen Mann recently. The webinar, which was called Real-World Tips for Self-Service Success, attracted a large audience, and generated some great feedback. If you missed the live event then you can still listen to the recording by following the link, and if you want a brief synopsis of what we spoke about, read this blog. If you would prefer to read more about the topic (with or without watching the webinar) then start playing the webinar and click on the Attachments button to access our white paper.
Quite a few attendees typed in questions, and although we didn’t have time to answer all of them during the live event, we have given them some thought. So here are my answers to some of the questions.