Sarah Lahav
SysAid Technologies' first employee, Sarah is now CEO and a vital link between SysAid and its customers since 2003. As CEO, she takes a hands-on role evolving SysAid with the dynamic needs of service managers. Previously, Sarah was VP Customer Relations, where she began her role as #1 advocate and supporter for all SysAid customers.

Besides SysAid, Sarah’s top priorities include spending as much time as possible with her three children and dancing in zumba classes!
Israel Lifshitz
Founder & Chairman
Israel founded SysAid Technologies in 2002 with the singular mission of simplifying the lives of IT managers all over the world by giving them one service desk with all the essentials.

Israel wrote his first program at the age of 10 on a Commodore 64, and has not stopped programming since. In 2012, also founded NUBO, a start-up developing a secure virtual mobile workspace.
Oded Moshe
VP Products
Oded joined SysAid Technologies in 2008, and has continued to pave the way for the future of SysAid products. Pioneering the SysAid Roadmap, Oded is responsible for SysAid's overall product strategy, feature enhancements, and the future direction of new SysAid modules.

Oded also gained CIO certification in 2005, is an itSMF member, and regularly participates in ITIL forums around the world.
Rafi Rainshtein
Rafi leads SysAid's R&D department and is responsible for delivering SysAid's products, continuously improving their quality and performance. He has 20 years of experience in software development management. Prior to joining SysAid, Rafi served as Director of R&D at Perion(NASDAQ:PERI), providing large-scale monetization solutions for web and mobile businesses and before that, as Desktop Applications Group Manager for AT&T's R&D Center in Israel (NASDAQ:T).
Roy Eldar
VP Support
As the VP Support, Roy is responsible for ensuring that our customers get the promised value from their investment in SysAid’s products and services. This entails providing customer-centric support, as well as the cloud infrastructure that powers SysAid Cloud.

Prior to joining SysAid, Roy worked for global eCommerce companies in roles such as CIO and VP Production Operations. Outside of work, Roy is an avid photographer, who also loves road cycling.
Eliezer Dikstein
At the helm of SysAid Technologies Research & Development, Eliezer steers the future of SysAid’s product developments.

Eliezer holds a B.Sc. in Computer Engineering from the Technion, Israel's Institute of Technology, where he graduated at the top of his class. As a passionate wine connoisseur, Eliezer has also traveled throughout many wine roads in Europe and America.
David Morris
VP Sales
David joined the SysAid sales team in 2011 as an account executive. Today, he is responsible for the client relations, inside sales, and business services teams, covering all aspects of the sales cycle – pre and post sales – where his main goal is to always improve the service provided to our clients.

A proud Mancunian, his interests include cooking, movies, and watching sports (specifically Manchester United, obviously!)