Be the Channel Partner Who Brings Agentic AI to IT

Expand your revenue with the leading AI-Native ITSM platform adopted by 5,000+ organizations across 140 countries, with 44% year-over-year partner revenue growth in 2025.

Why partner with us

Agentic ITSM is here. Are you ready to deliver it?

Agentic AI leadership

First globally to introduce an IT no-code agentic AI studio, plus 100+prebuilt AI agents, and AI co-pilot

Enterprise-grade ITSM, scaled

Comprehensive service desk essentials, SLA management, workflows, and asset management

Upsell opportunities

New product pipeline, including license manager, ESM tools, adding additional admins, integrations, and more

1000+ integrations

Build Integrated offerings for customers

Search integrations

Rapid Innovation 

New features released every two weeks. Like clockwork.

IT Domain Expertise

20+ years of serving IT teams. Baked into every feature. 

Recognized across the industry

Silver Globee Awards 2025 badge celebrating SysAid’s AI innovation in ITSM, featuring a globe and laurels. - SysAid
TrustRadius Top Rated 2025 badge, highlighting SysAid’s excellence in Service Desk and ITSM solutions. - SysAid
Teal TrustRadius Buyer’s Choice 2026 badge with seven stars, reflecting SysAid ITSM excellence and reliability. - SysAid
GetApp Category Leaders 2025 badge for Help Desk, highlighting SysAid’s ITSM excellence on a dark gray diamond background. - SysAid

Gradient green and yellow quotation marks symbolize SysAid Help Desk communication on a light gray background. - SysAid

“We recommend being a partner because SysAid is a market leader in what it does…using AI to simplify the tasks of IT teams”

Daniele Guglielmi

CTO, Sorgetech


2025 SysAid Rising Star Partner Award Winner

A partner program dedicated to your success

Attractive partnership model, and competitive margins

Unique opportunity to deliver agentic-based value-added services

Comprehensive marketing support, plus dedicated co-marketing funds

Sales guidance, every step of the way 

Transparency. Always. 

Annual partner awards, prizes, monthly newsletters, and hands-on training

Think you’re a good fit?

  • Currently sells IT operational solutions.
  • Offers consulting on businesses, technology, and IT service strategy.
  • Likes to stay ahead of the game with cutting-edge innovation.

SysAid and AWS

 

SysAid’s partnership with AWS brings seamless procurement and cost optimization to IT management. Through AWS Marketplace, customers can simplify vendor management, use AWS credits to reduce expenses, and consolidate billing for easier financial oversight.

With AWS’s integrated governance and compliance tools, even organizations with strict policies can confidently adopt SysAid. This collaboration ensures smarter, streamlined operations, powered by SysAid’s capabilities and AWS’s robust infrastructure.

Easily integrate with AWS services like AWS Lambda, Amazon EventBridge, Amazon Connect, and Amazon DocumentDB to unify operations and boost team collaboration.

2025 Rising Star Partner of the Year: Sorgetech

 

Sorgetech is a SysAid partner recognized for their exceptional commitment to delivering holistic ITSM solutions. Combining 15 years of platform expertise with a modern, Al-first approach, Sorgetech serves as a strategic extension of SysAid’s mission: liberating IT teams across the globe by truly putting Al to work.

Find a Local Partner

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  • We support commercial and public sector organisations to design, procure, implement and manage their digital infrastructure. Our continued success puts us in the privileged position to invest in new capabilities in exciting and emerging areas of technology, organised around five key customer priorities – Workspace, Hybrid Platforms, Cyber Security, Networking & Connectivity and Data, AI & Automation.

  • A cloud-focused IT solutions provider that helps organizations become agile and innovative. Secure, AI-powered cloud and digital workplace solutions optimize technology, reduce IT costs, and support business-driven innovation.

  • BDO Digital helps clients create a competitive advantage and uncover new avenues of growth and profitability through digital strategies and use of appropriate technology as an enabler. We offer a range of digital services that meet the needs and opportunities of most industries.

  • Consist in Israel is part of the Consist Software Solutions Worldwide Group, a leading high-tech company founded in 1972. The Group operates through offices & development centers in Israel, Germany, Spain, South America, Mexico and the US. In Israel, Consist operates since 1990, employs 500 professionals and has over 1400 customers, most of which are leading organizations.

  • Consist Software Solutions is a specialist in Digital Transformation, IT Security, and Managed Services. With more than 200 employees Consist is characterized by award winning know-how ranging from the most modern to legacy technologies. 

  • IRIMÌ has been operating since 2002 in the field of Information and Communication Technology (ICT), specializing in the supply of software solutions and in the provision of professional services in the fields of Help Desk, IT Service Management (ITSM), Business Analytics and Virtual Mobile Infrastructure.

  • Makwa IT is a customer-first digital solutions provider delivering cloud, security, networking, and AI-driven services. We help organisations modernise, migrate, and optimise operations through agile processes, managed services, and context-driven innovation.

  • A consulting company specialized in ITSM, with a large team experienced in ITIL best practices. It has a strong and recognized track record in deploying ITSM projects and consulting for clients in both the public and private sectors. It provides support, consulting, and development services for SysAid in Spain and Portugal.

  • Systematech is an IT Service Management (ITSM) consulting and enablement partner focused on delivering real‑world outcomes for IT teams of all sizes. We help organizations that are under pressure to do more with less – while managing increasingly complex environments, rising user expectations, and ongoing operational risk.

  • SparkDynamic GmbH is a B2B software distributor for many Tier 2 and Tier 3 products. Such products are sold exclusively through LARs (Large Account Resellers), VARs (Value-added Resellers) as well as other resellers and system houses.

  • Solis & Luna Consulting is a 100 % Black‑owned youth‑driven consultancy that partners with African SMEs to deliver tailored digital transformation —people‑first, growth‑focused, and globally‑ready. We help you adapt, scale, and thrive. Your dream is our purpose.

  • Priceless Consulting turbocharges SysAid: fast implementations, AI automation, and seamless integrations to cut costs and lift CSAT. We speak English, Portuguese, Spanish & Italian. Let’s optimize your ITSM.

  • Samford Solutions is a South African Level 1 B-BBEE firm providing end-to-end optimization. We offer Business and IT Consulting, Agile transformation, software development, IT infrastructure, cybersecurity, and managed support to ensure business value.

  • Since 2003, Aufiero Informática has been a leading LATAM software distributor with 95+ partner brands and over 1,000 products. They deliver 3D design & rendering, cybersecurity, training, strategic consulting and digital marketing, with local language support and a powerful reseller program.

  • Since 2007, we help organizations optimize processes, streamline ITSM & ESM operations, and leverage automation to boost efficiency, reduce costs, and achieve sustainable results.

  • Since 1993, LOGON has helped customers in Hong Kong, Singapore, India, and Thailand implement end-to-end ITAM, ITSM, and cybersecurity industry-leading solutions and proven best-practice services to ensure they remain compliant and maintain a fully optimized IT portfolio.

  • Integralis are experts in enabling your teams to better support both internal and external users and customers. Our consultants can help you with processes, procedures, workflows as well as systems/platforms to deliver better outcomes in the IT Service Management (ITSM), Enterprise Service Management (ESM) and Customer Experience (CX) space.

  • Sorgetech specializes in consulting, training, and development in AI, helping companies integrate AI into their operations. Its team brings over 10 years of expertise in implementing, optimizing, and evolving ITSM processes for its customers.

  • Hatchit Studios are an Australian boutique IT consultancy established in 2013 that specialises in Digital Transformation, Service Delivery, and Enterprise Service Management.

  • PRECICOM S.A., established in 1993, is a supplier and service provider for the IT infrastructure specializing in Virtualization and Cloud solutions, Access Management Solutions and Digital Transformation Solutions.

  • The ActiveSys project started in 2017 and since then it has been developed by experienced professionals in the field of information technologies, with in-depth knowledge of the national and international market.

  • Gennext, a digital transformation tech company, provides cutting-edge technology to small, midsize, and enterprise businesses. Their agile, adaptive and rapidly evolving solutions are tailor-made with enterprise-class products such as Dell|EMC, HP, Microsoft, VMWare, Juniper, Checkpoint and SysAid,

  • Information Technology Services Management (ITSM) Corp is a global leader in IT infrastructure management services. Their mission is to provide you with quality IT products and services while serving you with integrity, proactivity, and flexibility.

  • Mielabelo is a consulting company founded in 2009. Our ambition is to provide our clients with operational support in meeting their strategic challenges. Our interventions focus on aligning the information system with the expectations of the business lines. With a focus on the aspects of governance, risk management and compliance (GRC).

  • For over 30 years JMR Software has been delivering technology-led change helping their clients improve performance, from managing and monitoring complex legacy systems to implementing the latest digital innovations.

  • PCCW Limited (SEHK: 0008) is a global company headquartered in Hong Kong which holds interests in telecommunications, media, IT solutions, property development, and investment, and other businesses.

  • Phoenix Digital Technologies is an innovative & novel business technology management, advisory, training, and implementation firm established in Dubai and dedicated to delivering an end-to-end digital transformation solution ranging from planning to deployment.

  • Softprom is a leading Value Added Distributor in the CIS and Eastern Europe markets which is trusted by more than 1200 partners. The company was founded in 1999 and today is represented in more than 30 countries.

  • We promote business efficiency and optimization through standardization, good business practices, the best software and hardware technology.

  • Vergent Technology Solutions is a Managed Security Service Provider that focuses on delivering custom technology solutions. We ensure efficiency through adopting a culture of continuous improvement introducing modern solutions to better understand and address challenges at hand.

  • We provide Services, Solutions and Consulting in the areas of IT Management, IT Project Management and Internet of Things (IoT).

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