Predict the Business Impact of Change with CMDB Software
Have you ever replaced a server during business hours and unintentionally caused hours of critical service downtime with an associated financial cost? Or upgraded a router to later find out that it adversely affected every PC, and person, on the first floor? Through the effective use of configuration management and a configuration management database (CMDB), you can track every IT component (called a configuration item by ITIL) in your IT ecosystem, and view the relationships between assets, applications, business services, people, and anything else you wish to track and manage related to configuration items. This greater insight and control gives you the information you need to predict the business impact of change and, at a higher level, manage the changing IT dynamics within your organization.
Automatically Import Data into Your CMDB
Instead of needing to manually enter individual configuration items (commonly abbreviated to CIs), SysAid’s CMDB software allows you to automatically import data on your assets, software products, and catalog items from other SysAid modules, which were automatically discovered by network discovery
, to the CMDB. Other items can be imported from CSV files for quick and easy deployment and maintenance of the CMDB.