Knowing exactly where the IT world is headed in terms of budgets, challenges, and goals is like striking gold. Discover the winning tactics and trends with data from 1,200+ IT pros to gain a competitive edge.
Now more than ever before, employees’ voices are being heard loud and clear, and IT leaders are taking notice, basing business outcomes and decisions on employee experience data.
In this report, get key data and insights to future-proof your IT strategy and reach your goals.
1200+
53%
47%
33% North America
14% Europe & UK
14% Latin America
12.4% Asia
11.7% Africa
14.9% Other
41% IT Admins
30% IT Managers
23% Directors and C-level position
6% Analysts
#1 Financial Services
#2 Manufacturing
#3 Education
#4 Healthcare
#5 Government
81% of respondents still perceive a sense of value and investment, although there has been a slight 9% year-over-year decrease.
IT is considered a critical investment to the organization’s success in terms of salary, budget, and effort recognition rather than something that is merely nice to have.
24% are already mapping their services to best assess their goals and achievements, whereas 41% have most of their services mapped or are actively working on creating a mapping system.
35% don’t measure the correlation between the IT department and business outcomes.
Data that connects IT activities to top-line business objectives earns IT a seat at the decision-making table.