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SysAid Help Desk download provides all the essential IT tools integrated into one Help Desk including: Asset Management, Remote Control, and more. Our Help Desk simplifies day-to-day IT activities by offering easy-to-use features for admins to manage tasks on one platform, from a single view.
Download SysAid's 30-day trial or free version to start managing tickets, monitoring assets, and offering your users self-service options.
|Help Desk The Help Desk includes: End-User Portal, Live Chat, Knowledge Base, News, SMS Integration, Escalation Rules, Reports, IT Benchmark, Calendar.|
|Basic No. of Admins Licences used for IT admins/staff||2||3|
|Basic No. of Assets Licenses for any network-connected device.||100||120|
|No. of End Users||100||Unlimited|
|Remote Control Channels Access and control remote computers.||1||1|
|Additional Remote Control Channels|
|My Desktop Channel Enable end users to access their desktop computers from anywhere, even from mobile devices.|
|Additional Module Upgrades Available additional modules are: Password Services, Manager Dashboard, Tasks & Projects, Advanced Monitoring, ITIL CMDB, and more.|
|System Integration – LDAP integration (Active Directory), advanced database integration, single sign-on, user import, event log, API, and more.||Limited|
|Customization Options Branding capabilities, use company logo, HTML customization, additional custom fields, unlimited custom tabs, customize forms, customize End-User Portal, and more.||Limited|
|Support Options Support options available: Community Forum, phone, email, service request, live chat.||Community Support||Full Support|
|Download for WindowsDownload for Linux||Get Free Trial|
With SysAid Help Desk software trial or free version, you can: