Over 100K happy IT admins use SysAid

 

SysAid works with customers of all industries, both public and private, from small and medium-sized businesses to Fortune 500 companies alike. With this experience, SysAid is a software that incorporates every customer requirement and is available in 42 languages. We have a product, delivery model, and Service Desk to fit your needs.

mothers2mothers

Problem

This international NGO needed an efficient ITSM to help with the IT department’s challenges with remote desktop access, self-service password reset, and the overall IT strategy.

Solution

With SysAid’s Help Desk, end users can now easily connect to the internal network through SysAid Remote Desktop, and reset passwords without involving the IT department.

Royal Bank of America

Problem

Response times were lagging in this bank's IT department, which managed requests solely by email.

Solution

SysAid offered software that focused on the ticketing aspect as well as asset management and monitoring.

The Playroom

Problem

Australia’s leading digital broadcasters faced challenges: big data consolidation and aligning Integration to business requirements.

Solution

SysAid streamlines interactions between users and admins, enables admins to assign SLA targets to incidents and manages service delivery.

Melgaco Municipality

Problem

The municipality had extensive budget cuts, and community members experienced miscommunication and gaping inefficiencies within the IT.

Solution

SysAid CMDB helped the IT department handle incidents and track all network elements, causing Melgaco to increase operational efficiency and cut costs.

 

 

SysAid customers are in over 140 countries around the world!

 

 

 
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