FOR CHANNEL PARTNERS
Your customers are outgrowing Freshservice. Sell them SysAid.
They’re hitting renewal shock, paywalled AI and a 100-unit asset cap. Bring them SysAid, and keep a 25% protected margin on every deal you register.
PRICE VS VALUE
Freshservice’s pricing:
where your renewal conversation starts
No hidden costs
“There have been no hidden costs, which has made budgeting and planning straightforward. We’re especially impressed with their automation capabilities and Agentic AI solution… These features save us significant time and money.”
Renewal shock & escalating costs
“The price per user per year was substantial compared to other competitors who offered a larger and more complete platform for a tenth of the price.”
AI VS SYSAID AI
AI your customers can’t get
on their Freshservice tier
No hidden costs
“SysAid stands out for its automation and AI-driven capabilities, which have significantly improved ticket handling and response times. It has helped streamline workflows and reduce manual effort across the support process.”
Bolted on with limited value
“The AI tool is functional but simple. It is easily broken with basic prompt injection or prompt manipulation and has simplified guardrails.”
SIMPLE VS COMPLEX
Easy to deploy, so your
delivery stays profitable
Low-code, intuitive, and simple
“I liked how easy it was to set up and customize the tool. Now we have incidents, requests, problem, change and asset management and it only took me three weeks to finish.”
Seems simple, becomes complex
“The moment you want to become a power user and start customizing and evolving the tool to meet your specific needs, you either need to be prepared for disappointment or evaluate something more powerful.”
SysAid vs Freshservice:
what you’d be selling
The capabilities your customers ask about at renewal, and what each one means for your deal.
Customer proof
What your customers will say after the switch
25%
Protected margin on registered deals
Day 1
Your dedicated Channel Account Manager
44%
Partner revenue growth in 2025
100+
Prebuilt AI agents to sell
FAQ
Register the deal and it’s yours. Our sales org is compensation-neutral, so no SysAid rep earns more by working around you. Your 25% margin is guaranteed from signature, and your Channel Account Manager co-sells with you from discovery to demo.
The ones outgrowing it: rising renewal costs, AI they can’t get on their tier, assets tracked outside the tool, or other departments asking to come on board. Freshservice fits small teams that only need basic ticketing, and we’ll say so.
A 25% protected margin on every partner-sourced deal, guaranteed from signature.
No. Our sales org is compensation-neutral. Register the deal and it’s protected.
Incident, request, CMDB and change run from day one. Most teams go live in weeks, and SysAid handles migration and onboarding.
No. Your dedicated Channel Account Manager co-sells with you from discovery to demo, backed by training and an enablement library.
Freddy Copilot costs $29 per agent per month below Enterprise, and prebuilt AI agents are Enterprise-only. SysAid includes its AI and 100+ prebuilt agents, and it resolves tickets instead of suggesting answers.
