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Jira Software – Cloud Service

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Easily create and link Jira Issues to SysAid service records, and view all the information from within SysAid.

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Overview

SysAid’s Jira integration seamlessly connects Jira issues with SysAid SRs and allows for direct communication and synchronization across the two products. This consolidates ticket information, providing a more complete picture for IT staff, and reduces the response time for IT tickets allowing IT staff to handle more tickets in less time.
Key capabilities
- Link SysAid SRs to existing Jira issues
- Generate a Jira issue from a SysAid SR
- SysAid can display data from Jira in the SysAid SR

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