Splashtop
Enhance your service with premium remote support
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Overview
Launch remote support directly from a ticket or chat, auto log sessions in ticket upon completion, use session logs to train AI to suggest remote access for similar tickets.
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Key capabilities
Remote into any device from anywhere, at any time – directly from your SysAid Service Desk.
Upon launching, the action is automatically added to the ticket notes.
Perform remote support actions on users devices in the background.
Popular use cases
Learn more : https://www.sysaid.com/it-service-management-software/splashtop
Setup instructions : https://documentation.sysaid.com/docs/connecting-splashtop-to-the-sysaid-ai-agent-builder