2Checkout

Connect SysAid with 2Checkout Via our embedded Workato offering to streamline your IT workflows and automations.

4me

Connect SysAid with 4me Via our embedded Workato offering to streamline your IT workflows and automations.

Active Directory

Connect SysAid with Active Directory Via our embedded Workato offering to streamline your IT workflows and automations.

Add Note to Service Record

This tool enables users to add and manage notes on existing SysAid service records, allowing them to document ticket progress, communications, and other relevant information while controlling requester visibility and notifications.

Adobe Experience Manager

Connect SysAid with Adobe Experience Manager Via our embedded Workato offering to streamline your IT workflows and automations.

ADP Workforce Now

Connect SysAid with ADP Workforce Now Via our embedded Workato offering to streamline your IT workflows and automations.

AI by Workato

Connect SysAid with AI by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

AI Triage Agent

This ITIL triage agent uses LLM reasoning to automatically update service record incidents, adjusting categories, assigned users, urgency, impact, and priority based on ITIL standards and configurable parameters.

Airbrake

Connect SysAid with Airbrake Via our embedded Workato offering to streamline your IT workflows and automations.

AirREGI

Connect SysAid with AirREGI Via our embedded Workato offering to streamline your IT workflows and automations.

Airtable

Connect SysAid with Airtable Via our embedded Workato offering to streamline your IT workflows and automations.

Amazon Cognito

Connect SysAid with Amazon Cognito Via our embedded Workato offering to streamline your IT workflows and automations.

Amazon Lex

Connect SysAid with Amazon Lex Via our embedded Workato offering to streamline your IT workflows and automations.

Amazon S3

Connect SysAid with Amazon S3 Via our embedded Workato offering to streamline your IT workflows and automations.

Amazon S3 secondary

Connect SysAid with Amazon S3 secondary Via our embedded Workato offering to streamline your IT workflows and automations.

Amazon SES

Connect SysAid with Amazon SES Via our embedded Workato offering to streamline your IT workflows and automations.

Amazon SNS

Connect SysAid with Amazon SNS Via our embedded Workato offering to streamline your IT workflows and automations.

Amazon SQS

Connect SysAid with Amazon SQS Via our embedded Workato offering to streamline your IT workflows and automations.

AMcards

Connect SysAid with AMcards Via our embedded Workato offering to streamline your IT workflows and automations.

Analyze Frequent User Service Record Submissions

This tool analyzes ticket submission patterns over customizable time periods to identify users with multiple tickets, providing detailed pattern analysis and potential incident correlations.

Analyze Low-Risk Change Candidates for Automation

This tool analyzes closed Change service records to identify low-risk changes that could be automated by clustering similar issues and providing detailed automation recommendations.

Analyze Reopened Service Records

This job involves analyzing reopened service records, providing total counts and breakdowns by various attributes like priority, status, and category.

Analyze Service Record Category Trends

This job involves analyzing trends in Service Record categories to identify frequently used categories and emerging issues, providing comparative insights over time to understand where ticket volume is highest and changing significantly.

Analyze Service Record Creation Peaks

This role analyzes ticket creation patterns to identify peak times and provide actionable insights for staffing and support hours.

Analyze Workload Distribution

This analyzes the workload distribution per assignee across all service request types, providing a sorted list of staff members with their assigned ticket counts, grouped by assignee name and admin group.

Anaplan

Connect SysAid with Anaplan Via our embedded Workato offering to streamline your IT workflows and automations.

Apache Kafka

Connect SysAid with Apache Kafka Via our embedded Workato offering to streamline your IT workflows and automations.

API platform by Workato

Connect SysAid with API platform by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

API proxy by Workato

Connect SysAid with API proxy by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

Apttus

Connect SysAid with Apttus Via our embedded Workato offering to streamline your IT workflows and automations.

Apttus Intelligent Cloud

Connect SysAid with Apttus Intelligent Cloud Via our embedded Workato offering to streamline your IT workflows and automations.

Ariba

Connect SysAid with Ariba Via our embedded Workato offering to streamline your IT workflows and automations.

Asana

Connect SysAid with Asana Via our embedded Workato offering to streamline your IT workflows and automations.

AscentERP

Connect SysAid with AscentERP Via our embedded Workato offering to streamline your IT workflows and automations.

Asset Management

Gain visibility, boost service desk productivity, and cut costs through asset management. Expert consultants will help get you there with mapping assets and dashboards within the system.

Asset Management + CMDB

Combine the force of asset management and CMDB, to greater leverage your IT infrastructure when provisioning services.

Asset Warranty

This Integration allows you to track Asset Warranty information directly in SysAid, so you can manage it efficiently, perform proactive maintenance and reduce the risk of human error.

Audit CI Data Quality and Create Change Record

The agent automatically audits configuration items to identify assets with missing critical attributes, generating a summary of data gaps and initiating a change record for remediation to maintain CMDB integrity.

AWS Lambda

Connect SysAid with AWS Lambda Via our embedded Workato offering to streamline your IT workflows and automations.

Azure

Easily and automatically sync SysAid user management with Azure Active Directory.

Azure active directory – User Management

Create a user and add/remove license for a user.

Azure AD – Create User

This tool creates new Azure Active Directory users, managing their identity, contact, job, and account settings, and securely sends generated passwords to managers.

Azure AD – Get Locked Accounts

This tool retrieves and filters a list of user principal names (UPNs) for locked accounts in Azure Active Directory, providing additional details.

Azure AD – Lock/Unlock User

This role involves managing user account locking and unlocking in Azure AD, using a user’s name, principal name (email), or object ID for identification.

Azure AD – Manage Group Membership

This job manages Azure Active Directory group memberships, validating user accounts and group existence, and can identify users by object ID or email, with an option to restrict operations on disabled accounts.

Azure AD – Reset User Password

This tool manages user password reset operations in Azure AD, allowing identification by name, email, or object ID, with enhanced search capabilities and automatic strong password generation, noting that SysAid admins can reset any user’s password via chatbot interfaces while regular users can only reset their own.

Azure AD – Search and List Group

This job involves retrieving Azure AD groups, offering flexible search by group name and type, and fetching member counts separately when needed.

Azure AD – Search User

This job involves searching and listing users in Azure Active Directory, providing detailed user information including phone numbers, and supporting partial name matching, filtering, and pagination.

Azure AD – Update User

This function allows for the modification of existing Azure Active Directory user accounts, including identity, contact, job, and account settings, using either userPrincipalName or display name for identification.

Azure AD Group and User Relationship Manager

This job describes a function that retrieves user and group relationships in Azure AD, allowing you to list users within a group or groups a user belongs to, with example questions provided.

Azure Blob Storage

Connect SysAid with Azure Blob Storage Via our embedded Workato offering to streamline your IT workflows and automations.

Azure Blob Storage secondary

Connect SysAid with Azure Blob Storage secondary Via our embedded Workato offering to streamline your IT workflows and automations.

Azure Devops

Create new SysAid requests for new Azure DevOps work items

Azure Key Vault

Connect SysAid with Azure Key Vault Via our embedded Workato offering to streamline your IT workflows and automations.

Azure Monitor

Connect SysAid with Azure Monitor Via our embedded Workato offering to streamline your IT workflows and automations.

Azure OpenAI

Connect SysAid with Azure OpenAI Via our embedded Workato offering to streamline your IT workflows and automations.

BambooHR

Connect SysAid with BambooHR Via our embedded Workato offering to streamline your IT workflows and automations.

Basecamp 2

Connect SysAid with Basecamp 2 Via our embedded Workato offering to streamline your IT workflows and automations.

BI Tool (license not included)

From analysis to insights to action. Use the power of BI to achieve continuous service delivery improvement. Includes creation and set up of one BI dashboard to support your business processes.

Bigtincan

Connect SysAid with Bigtincan Via our embedded Workato offering to streamline your IT workflows and automations.

BILL

Connect SysAid with BILL Via our embedded Workato offering to streamline your IT workflows and automations.

BIM 360

Connect SysAid with BIM 360 Via our embedded Workato offering to streamline your IT workflows and automations.

Bitbucket

Connect SysAid with Bitbucket Via our embedded Workato offering to streamline your IT workflows and automations.

BitLocker – Get List of Recovery Keys

This tool retrieves a list of BitLocker recovery keys, including their IDs, creation dates, associated device IDs, and volume types, without requiring specific input parameters.

BitLocker – Get Recovery Key by ID

This tool helps IT support staff retrieve BitLocker recovery keys and device information via the Microsoft Graph API to assist users in unlocking their BitLocker-encrypted devices.

Box

Connect SysAid with Box Via our embedded Workato offering to streamline your IT workflows and automations.

BrickFTP

Connect SysAid with BrickFTP Via our embedded Workato offering to streamline your IT workflows and automations.

Bynder

Connect SysAid with Bynder Via our embedded Workato offering to streamline your IT workflows and automations.

Callable recipes by Workato

Connect SysAid with Callable recipes by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

Capsule CRM

Connect SysAid with Capsule CRM Via our embedded Workato offering to streamline your IT workflows and automations.

Celonis

Connect SysAid with Celonis Via our embedded Workato offering to streamline your IT workflows and automations.

Change Calendar Sync

Manage your change process schedule visually, leading to greater efficiency and organizational transparency.

Charts by Workato

Connect SysAid with Charts by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

Chatter

Connect SysAid with Chatter Via our embedded Workato offering to streamline your IT workflows and automations.

Check Asset Warranty Expiration

The job involves retrieving and analyzing asset warranty expiration information, presenting asset names and dates, and supporting filtering, sorting, and detailed display.

Chromebook

Easily import and update Chromebook device data from G-Suite to SysAid Asset Management, and display the data in SysAid’s asset inventory.

Cisco WebEx

Perform various orchestration tasks in Webex, including creating and disabling users/extensions, creating conference rooms, and adding users to rooms/groups

Cisco Webex Teams

Connect SysAid with Cisco Webex Teams Via our embedded Workato offering to streamline your IT workflows and automations.

Citrix Podio

Connect SysAid with Citrix Podio Via our embedded Workato offering to streamline your IT workflows and automations.

Clearbit

Connect SysAid with Clearbit Via our embedded Workato offering to streamline your IT workflows and automations.

Cloud Watch

Connect SysAid with Cloud Watch Via our embedded Workato offering to streamline your IT workflows and automations.

CMDB

Map your organizational infrastructure, gain control of your inventory, and measure the business impact of Change processes through CMDB consulting.

Codeship

Connect SysAid with Codeship Via our embedded Workato offering to streamline your IT workflows and automations.

Confluence

Connect SysAid with Confluence Via our embedded Workato offering to streamline your IT workflows and automations.

Confluence secondary

Connect SysAid with Confluence secondary Via our embedded Workato offering to streamline your IT workflows and automations.

Confluent Cloud

Connect SysAid with Confluent Cloud Via our embedded Workato offering to streamline your IT workflows and automations.

ConnectWise

Create a SysAid ticket when a new ticket is created in Connectwise.

Count Service Records

This job involves counting service records based on multiple filter conditions, with all specified conditions needing to be met for a record to be counted.

Coupa

Connect SysAid with Coupa Via our embedded Workato offering to streamline your IT workflows and automations.

Create Problem with Related Incidents

This agent creates new Problem records with AI-generated titles, descriptions, and categories, linking relevant incidents to support root cause investigation and resolution.

CSV tools by Workato

Connect SysAid with CSV tools by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

cXML

Connect SysAid with cXML Via our embedded Workato offering to streamline your IT workflows and automations.

Cyberark Conjur

Connect SysAid with Cyberark Conjur Via our embedded Workato offering to streamline your IT workflows and automations.

Database Migrations

Bring your data with you! Migrate your data from your previous ITSM solution, and start benchmarking your performance in SysAid from day 1. *This is a custom development package

Databricks

Connect SysAid with Databricks Via our embedded Workato offering to streamline your IT workflows and automations.

Decision Models by Workato

Connect SysAid with Decision Models by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

Deep Search with Perplexity AI

This agent conducts in-depth web research using Perplexity AI to gather, analyze, and synthesize information from various sources to provide detailed summaries, structured reports, and comprehensive insights for complex technical investigations and decision-making.

Deputy

Connect SysAid with Deputy Via our embedded Workato offering to streamline your IT workflows and automations.

Detect Problem from Incidents

This agent analyzes open incidents to identify patterns, cross-references them with existing problems, and recommends linking or creating new problem records for proactive problem management.

Detect Recurring Issues

This job involves analyzing service request tickets to identify and proactively manage recurring IT issues by recognizing patterns in frequency, timing, and content similarity across users and time periods.

Detect Top Delayed Service Records

This job identifies, analyzes, and reports on service tickets that have been open the longest without resolution, based on configurable criteria like creation date, priority, and assigned team.

docparser

Connect SysAid with docparser Via our embedded Workato offering to streamline your IT workflows and automations.

Dropbox

Connect SysAid with Dropbox Via our embedded Workato offering to streamline your IT workflows and automations.

Dynamic Due Dates

Track what matters. Don’t let your end users destroy your time to resolution. Track the net time it takes your administrators to resolve a ticket, without including end-user delays.

EDI tools by Workato

Connect SysAid with EDI tools by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

Egnyte

Connect SysAid with Egnyte Via our embedded Workato offering to streamline your IT workflows and automations.

Eloqua

Connect SysAid with Eloqua Via our embedded Workato offering to streamline your IT workflows and automations.

Email by Workato

Connect SysAid with Email by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

Emoji Survey

Make your CSAT surveys satisfying! Use emoji-based surveys to gain more responses and provide a more visually appealing experience.

Enhanced Incident Management: Self-Service Portal, Premium

Take your Self-Service Portal to the next level with professional graphic design, in addition to setup of the portal and service catalog.

Enhanced Incident Management: Self-Service Portal, Standard

Enhance the user experience and boost self-service adoption with targeted Self-Service Portal consulting, including setup of the portal and service catalog.

Enhanced Incident Management: Service Desk Automation

Get expert consulting on your environment and your service delivery process, to start making your system work for you – with service desk automation.

Escalate Priority due to SLA Risk

This agent identifies service records nearing an SLA breach, escalates their priority, adds notes, notifies administrators, and lists affected tickets with updated priorities.

eTapestry

Connect SysAid with eTapestry Via our embedded Workato offering to streamline your IT workflows and automations.

Eventbrite

Connect SysAid with Eventbrite Via our embedded Workato offering to streamline your IT workflows and automations.

everydayhero

Connect SysAid with everydayhero Via our embedded Workato offering to streamline your IT workflows and automations.

Excel

Connect SysAid with Excel Via our embedded Workato offering to streamline your IT workflows and automations.

Expensify

Connect SysAid with Expensify Via our embedded Workato offering to streamline your IT workflows and automations.

Facebook

Connect SysAid with Facebook Via our embedded Workato offering to streamline your IT workflows and automations.

Facebook Lead Ads

Connect SysAid with Facebook Lead Ads Via our embedded Workato offering to streamline your IT workflows and automations.

Fairsail

Connect SysAid with Fairsail Via our embedded Workato offering to streamline your IT workflows and automations.

File tools by Workato

Connect SysAid with File tools by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

Filter and Retrieve Service Records

This function retrieves and filters SysAid service records with pagination, allowing searches by a partial, case-sensitive string in the title.

FinancialForce

Connect SysAid with FinancialForce Via our embedded Workato offering to streamline your IT workflows and automations.

Find Assets with Missing Critical Information

This job identifies assets with missing critical information and reports a list of assets and their specific missing fields.

Find Candidates for New KB Article

This tool is an Intelligent KB Article Generator and Recommender that analyzes support tickets to identify common issues and create relevant Knowledge Base articles for both end users and IT administrators, aiming to improve self-service and knowledge management.

Find Duplicate KB Articles

This job identifies and groups duplicate “Verified Answers” in a SysAid data pool, providing explanations for each suggested merge based on the subject and reason for duplication.

Find Duplicate Service Records

This role analyzes open tickets for potential duplicates and recommends merging them with detailed analysis and confidence scores.

Find Existing KB Articles

This tool searches for and identifies similar existing Knowledge Base articles within the SysAid dataset to prevent duplicates and suggest relevant content.

Find Service Records with SLA Risk

This role involves analyzing service requests to identify SLA breach risks, categorize them, and provide detailed information and recommendations based on factors like due dates, priority, status, and historical resolution patterns.

Find Similar Resolved Service Records

This job involves using a Language Model (LLM) to find solutions from previously resolved Service Requests with similar issues to help resolve current cases by comparing and analyzing the similarity of issue descriptions.

Force.com

Connect SysAid with Force.com Via our embedded Workato offering to streamline your IT workflows and automations.

Formstack Documents

Connect SysAid with Formstack Documents Via our embedded Workato offering to streamline your IT workflows and automations.

FreshBooks

Connect SysAid with FreshBooks Via our embedded Workato offering to streamline your IT workflows and automations.

Freshdesk

Connect SysAid with Freshdesk Via our embedded Workato offering to streamline your IT workflows and automations.

FTP/FTPS

Connect SysAid with FTP/FTPS Via our embedded Workato offering to streamline your IT workflows and automations.

FTP/FTPS secondary

Connect SysAid with FTP/FTPS secondary Via our embedded Workato offering to streamline your IT workflows and automations.

FullContact

Connect SysAid with FullContact Via our embedded Workato offering to streamline your IT workflows and automations.

Funraise

Connect SysAid with Funraise Via our embedded Workato offering to streamline your IT workflows and automations.

Generate KB Article by Given Subject

This tool generates comprehensive Knowledge Base articles with appropriate titles, questions, answers, and categories based on a given subject, adapting its writing style to the target audience and automatically adding generated articles to the appropriate KB dataset using the FAQ Builder API.

Generate KB Article from Service Record

This agent generates Knowledge Base articles from closed service records, creating well-structured content with relevant titles and categorized questions and answers, adapted for the audience, and automatically adds them to the Knowledge Base.

Generate Wrap-up to SR

This agent generates professional case summaries and worklog updates by analyzing service record history, including ticket data, worklogs, messages, and system activities, to ensure accurate documentation and seamless handoffs.

Get Asset and CI Information by User

This function allows users to retrieve assets and Configuration Items (CIs) owned by a specific user, with different access levels for admin and end users, to find equipment, device types, or hardware details.

GitHub

Connect SysAid with GitHub Via our embedded Workato offering to streamline your IT workflows and automations.

Gmail

Connect SysAid with Gmail Via our embedded Workato offering to streamline your IT workflows and automations.

Gong.io

Connect SysAid with Gong.io Via our embedded Workato offering to streamline your IT workflows and automations.

Google Apps

Single-sign-on to SysAid via Google apps

Google Apps User Repository

Easily and automatically sync SysAid user management with Google Apps users.

Google BigQuery

Connect SysAid with Google BigQuery Via our embedded Workato offering to streamline your IT workflows and automations.

Google Calendar

Connect SysAid with Google Calendar Via our embedded Workato offering to streamline your IT workflows and automations.

Google Chat

Receive Google chat notifications for new tickets that meet a defined criteria.

Google Cloud Storage

Connect SysAid with Google Cloud Storage Via our embedded Workato offering to streamline your IT workflows and automations.

Google Contacts

Connect SysAid with Google Contacts Via our embedded Workato offering to streamline your IT workflows and automations.

Google Dialogflow

Connect SysAid with Google Dialogflow Via our embedded Workato offering to streamline your IT workflows and automations.

Google Drive

Connect SysAid with Google Drive Via our embedded Workato offering to streamline your IT workflows and automations.

Google People

Connect SysAid with Google People Via our embedded Workato offering to streamline your IT workflows and automations.

Google Sheets

Connect SysAid with Google Sheets Via our embedded Workato offering to streamline your IT workflows and automations.

Google Speech to Text

Connect SysAid with Google Speech to Text Via our embedded Workato offering to streamline your IT workflows and automations.

Google Text to Speech

Connect SysAid with Google Text to Speech Via our embedded Workato offering to streamline your IT workflows and automations.

Google Translate

Connect SysAid with Google Translate Via our embedded Workato offering to streamline your IT workflows and automations.

Google Vision

Connect SysAid with Google Vision Via our embedded Workato offering to streamline your IT workflows and automations.

Google Workspace

Connect SysAid with Google Workspace Via our embedded Workato offering to streamline your IT workflows and automations.

Goombal

Connect SysAid with Goombal Via our embedded Workato offering to streamline your IT workflows and automations.

GotoWebinar

Connect SysAid with GotoWebinar Via our embedded Workato offering to streamline your IT workflows and automations.

Greenhouse

Connect SysAid with Greenhouse Via our embedded Workato offering to streamline your IT workflows and automations.

Harvest

Create a SysAid ticket from a new Harvest task that is created.

HashiCorp Vault

Connect SysAid with HashiCorp Vault Via our embedded Workato offering to streamline your IT workflows and automations.

HiBob HR – Get Employee Information

This job involves retrieving complete employee profiles from the HiBob HR system, including all personal and work-related details, to provide a comprehensive view of all employees.

HipChat

Connect SysAid with HipChat Via our embedded Workato offering to streamline your IT workflows and automations.

Hive

Connect SysAid with Hive Via our embedded Workato offering to streamline your IT workflows and automations.

HTTP

Connect SysAid with HTTP Via our embedded Workato offering to streamline your IT workflows and automations.

HTTP (OAuth2)

Connect SysAid with HTTP (OAuth2) Via our embedded Workato offering to streamline your IT workflows and automations.

HTTP secondary

Connect SysAid with HTTP secondary Via our embedded Workato offering to streamline your IT workflows and automations.

HubSpot

Connect SysAid with HubSpot Via our embedded Workato offering to streamline your IT workflows and automations.

IBM Db2

Connect SysAid with IBM Db2 Via our embedded Workato offering to streamline your IT workflows and automations.

IBM Watson Workspace

Connect SysAid with IBM Watson Workspace Via our embedded Workato offering to streamline your IT workflows and automations.

IDP by Workato

Connect SysAid with IDP by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

ilert

AI-driven intelligence meets real-time response

Incident Management

Get expert consulting on your environment, and improve the setup of the incident form, self- service portal, and service catalog.

Infusionsoft

Connect SysAid with Infusionsoft Via our embedded Workato offering to streamline your IT workflows and automations.

Insightly

Connect SysAid with Insightly Via our embedded Workato offering to streamline your IT workflows and automations.

Instagram

Connect SysAid with Instagram Via our embedded Workato offering to streamline your IT workflows and automations.

Integrate with 600+ community connectors

Automate work across your entire technology stack with 600+ Workato community-built connectors.

Intelligent Swarming Agent

This agent analyzes service records to identify and assemble expert teams for resolution, matching request details with skill profiles and optionally initiating Slack channels for collaboration.

Intercom

Connect SysAid with Intercom Via our embedded Workato offering to streamline your IT workflows and automations.

Intune – Delete Device

This job deletes a managed device in Microsoft Intune using its device ID.

Intune – Get Device

This tool retrieves detailed information about Microsoft Intune managed devices, including hardware, compliance, management, and installed applications, by using the device ID.

Intune – Get List of Managed Devices

This job retrieves managed device information and summary statistics from Microsoft Intune using the Microsoft Graph API.

Intune – Reboot Device

This job involves remotely rebooting specified Microsoft Intune devices using the Microsoft Graph API for updates, troubleshooting, or maintenance.

Intune – Retire Device

This job involves retiring a managed device in Microsoft Intune, which removes company data and unenrolls the device from management while preserving personal data, ideal for employees leaving the organization who keep their devices.

Intune – Shutdown Device

This tool allows for the remote and immediate shutdown of a specified Intune-managed device for maintenance, security, or power management, provided the device is online.

Intune – Update Device

This tool updates properties like display name, owner type, notes, or device category of a Microsoft Intune-managed device using Microsoft Graph API.

Intune – Wipe Device (Requires Confirmation)

This two-step process initiates an irreversible wipe action on a Microsoft Intune-managed device, offering both full and selective wipe options.

IP Filter

Filter list of IPs allowed to access SysAid

JavaScript snippets by Workato

Connect SysAid with JavaScript snippets by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

JDBC

Connect SysAid with JDBC Via our embedded Workato offering to streamline your IT workflows and automations.

JDBC secondary

Connect SysAid with JDBC secondary Via our embedded Workato offering to streamline your IT workflows and automations.

Jenkins

Connect SysAid with Jenkins Via our embedded Workato offering to streamline your IT workflows and automations.

Jira

Connect SysAid with Jira Via our embedded Workato offering to streamline your IT workflows and automations.

Jira secondary

Connect SysAid with Jira secondary Via our embedded Workato offering to streamline your IT workflows and automations.

JIRA Service Desk

Connect SysAid with JIRA Service Desk Via our embedded Workato offering to streamline your IT workflows and automations.

Jira Software – Cloud Service

Easily create and link Jira Issues to SysAid service records, and view all the information from within SysAid.

JMS tools by Workato

Connect SysAid with JMS tools by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

JobScience

Connect SysAid with JobScience Via our embedded Workato offering to streamline your IT workflows and automations.

Jobvite

Connect SysAid with Jobvite Via our embedded Workato offering to streamline your IT workflows and automations.

JotForm

Create SysAid tickets from new Jotform submissions.

JSON tools by Workato

Connect SysAid with JSON tools by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

JSON Transformations by Workato

Connect SysAid with JSON Transformations by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

JumpCloud

Connect SysAid with JumpCloud Via our embedded Workato offering to streamline your IT workflows and automations.

JWT tools by Workato

Connect SysAid with JWT tools by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

Kenandy

Connect SysAid with Kenandy Via our embedded Workato offering to streamline your IT workflows and automations.

Kizen

Connect SysAid with Kizen Via our embedded Workato offering to streamline your IT workflows and automations.

Knack

Connect SysAid with Knack Via our embedded Workato offering to streamline your IT workflows and automations.

Lansweeper

SysAid and Lansweeper partner to provide real-time inventory insights, integrating them into SysAid’s platform for better asset management

Librato

Connect SysAid with Librato Via our embedded Workato offering to streamline your IT workflows and automations.

Lightspeed Commerce

Connect SysAid with Lightspeed Commerce Via our embedded Workato offering to streamline your IT workflows and automations.

LinkedIn

Connect SysAid with LinkedIn Via our embedded Workato offering to streamline your IT workflows and automations.

Lists by Workato

Connect SysAid with Lists by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

Logger by Workato

Connect SysAid with Logger by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

Lookup tables by Workato

Connect SysAid with Lookup tables by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

Magento 2

Connect SysAid with Magento 2 Via our embedded Workato offering to streamline your IT workflows and automations.

Mail Integration Solution

Add-on to enable monitoring and interaction based on contents of emails in a IMAP email box

MailChimp

Connect SysAid with MailChimp Via our embedded Workato offering to streamline your IT workflows and automations.

Mapper by Workato

Connect SysAid with Mapper by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

Marketo

Connect SysAid with Marketo Via our embedded Workato offering to streamline your IT workflows and automations.

Marketo secondary

Connect SysAid with Marketo secondary Via our embedded Workato offering to streamline your IT workflows and automations.

Maxio

Connect SysAid with Maxio Via our embedded Workato offering to streamline your IT workflows and automations.

Message template by Workato

Connect SysAid with Message template by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

Microsoft 365 – Assign License

This tool assigns various Microsoft licenses to users in Azure Active Directory, identifiable by email/UPN, Service Request ID, or name.

Microsoft 365 – Get Licenses

This tool provides comprehensive information on Microsoft licenses within an organization, including details on subscribed, assigned, available, and used licenses, as well as user-specific license data, with support for free-text searches.

Microsoft 365 – Identify License Shortage

This tool monitors Microsoft 365 license availability and usage, forecasts exhaustion based on historical data, and sends consolidated notifications with purchase recommendations to Slack.

Microsoft 365 – Unassign License

This tool removes Microsoft licenses such as Microsoft 365, Office 365, and Exchange Online plans from specified users in Azure Active Directory, identified by email/UPN, Service Request ID, or name.

Microsoft Authenticator – Delete Authentication Method

This job deletes a Microsoft Authenticator authentication method for a specified user through the Microsoft Graph API, enabling the removal of a registered authenticator app from a user’s account.

Microsoft Authenticator – Get List of Authentication Methods

This job retrieves Microsoft Authenticator authentication methods and device details for a specified user via Microsoft Graph API.

Microsoft Authenticator – Get Method by ID

This job description outlines the process of retrieving Microsoft Authenticator authentication methods for a given user via ID using the Microsoft Graph API, with sample questions demonstrating its usage.

Microsoft Dynamic 365 CRM

Create a SysAid ticket when a new Case is created in Microsoft Dynamics 365 CRM

Microsoft Dynamics 365

Connect SysAid with Microsoft Dynamics 365 Via our embedded Workato offering to streamline your IT workflows and automations.

Microsoft Intune

Easily import and update device data from Microsoft Intune to SysAid Asset Management, and display the data in SysAid’s asset inventory.

Microsoft Outlook Calendar

Create a Microsoft calendar event for new tickets created in SysAid that meet a certain criteria

Microsoft Sharepoint

Connect SysAid with Microsoft Sharepoint Via our embedded Workato offering to streamline your IT workflows and automations.

Microsoft System Center Configuration Manager Action Pack

Make SCCM software deployments part of your automation workflows.

Miro

Connect SysAid with Miro Via our embedded Workato offering to streamline your IT workflows and automations.

Mixpanel

Connect SysAid with Mixpanel Via our embedded Workato offering to streamline your IT workflows and automations.

Monday

Create SysAid tickets for new Monday tasks in projects.

MongoDB Atlas

Connect SysAid with MongoDB Atlas Via our embedded Workato offering to streamline your IT workflows and automations.

MSI Windows Installer Action Pack

Install/uninstall or check the state of MSI packages on Windows operating systems.

MySQL

Connect SysAid with MySQL Via our embedded Workato offering to streamline your IT workflows and automations.

MySQL secondary

Connect SysAid with MySQL secondary Via our embedded Workato offering to streamline your IT workflows and automations.

Namely

Connect SysAid with Namely Via our embedded Workato offering to streamline your IT workflows and automations.

Nasuni Management Console

Connect SysAid with Nasuni Management Console Via our embedded Workato offering to streamline your IT workflows and automations.

NationBuilder

Connect SysAid with NationBuilder Via our embedded Workato offering to streamline your IT workflows and automations.

NetSuite REST

Connect SysAid with NetSuite REST Via our embedded Workato offering to streamline your IT workflows and automations.

NetSuite SOAP

Connect SysAid with NetSuite SOAP Via our embedded Workato offering to streamline your IT workflows and automations.

NetSuite SOAP secondary

Connect SysAid with NetSuite SOAP secondary Via our embedded Workato offering to streamline your IT workflows and automations.

New Relic

Connect SysAid with New Relic Via our embedded Workato offering to streamline your IT workflows and automations.

Nimble CRM

Connect SysAid with Nimble CRM Via our embedded Workato offering to streamline your IT workflows and automations.

Office365

Single sign-on to SysAid via Office 365

Okta

Connect SysAid with Okta Via our embedded Workato offering to streamline your IT workflows and automations.

Okta secondary

Connect SysAid with Okta secondary Via our embedded Workato offering to streamline your IT workflows and automations.

Okta SSO

Single-sign-on to SysAid via Okta

Omni Panel

Gain greater efficiency by bringing all communications (notes, attachments, activities, chats, and links) into a single location, in an easy-to-read chronological table.

On-prem command-line scripts

Connect SysAid with On-prem command-line scripts Via our embedded Workato offering to streamline your IT workflows and automations.

On-prem files

Connect SysAid with On-prem files Via our embedded Workato offering to streamline your IT workflows and automations.

On-prem files secondary

Connect SysAid with On-prem files secondary Via our embedded Workato offering to streamline your IT workflows and automations.

OneDrive

Connect SysAid with OneDrive Via our embedded Workato offering to streamline your IT workflows and automations.

OneLogin SSO

Single sign-on to SysAid via OneLogin

OpenAI

Connect SysAid with OpenAI Via our embedded Workato offering to streamline your IT workflows and automations.

Oracle

Connect SysAid with Oracle Via our embedded Workato offering to streamline your IT workflows and automations.

Oracle E-Business Suite

Connect SysAid with Oracle E-Business Suite Via our embedded Workato offering to streamline your IT workflows and automations.

Oracle Fusion Cloud

Connect SysAid with Oracle Fusion Cloud Via our embedded Workato offering to streamline your IT workflows and automations.

Oracle secondary

Connect SysAid with Oracle secondary Via our embedded Workato offering to streamline your IT workflows and automations.

Outlook

Connect SysAid with Outlook Via our embedded Workato offering to streamline your IT workflows and automations.

Outlook Calendar – Create Meeting

This tool creates Outlook calendar meetings with features like recurring events, conflict checks, Teams links, and customizable meeting details.

Outlook Calendar – Delete Meeting

This tool finds and deletes a meeting from Outlook Calendar based on its title.

Outlook Calendar – Update Meeting

This tool updates Outlook calendar events by allowing users to modify event details such as title, description, time, location, attendees, or Teams settings, and enables searching for events within a specified date range.

Outreach

Connect SysAid with Outreach Via our embedded Workato offering to streamline your IT workflows and automations.

OutSystems

Connect SysAid with OutSystems Via our embedded Workato offering to streamline your IT workflows and automations.

PagerDuty

Connect SysAid with Pagerduty Via our embedded Workato offering to streamline your IT workflows and automations.

ParseHub

Connect SysAid with ParseHub Via our embedded Workato offering to streamline your IT workflows and automations.

People Task by Workato

Connect SysAid with People Task by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

Percolate

Connect SysAid with Percolate Via our embedded Workato offering to streamline your IT workflows and automations.

Perform Advanced Service Record Analytics

This job involves performing analytical queries on SysAid service records, including filtering, grouping by various fields, handling date and user information, and providing error reporting and pagination.

PGP tools by Workato

Connect SysAid with PGP tools by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

Pingdom

Connect SysAid with Pingdom Via our embedded Workato offering to streamline your IT workflows and automations.

Pipedrive

Connect SysAid with Pipedrive Via our embedded Workato offering to streamline your IT workflows and automations.

Pivotal Tracker

Connect SysAid with Pivotal Tracker Via our embedded Workato offering to streamline your IT workflows and automations.

PlanGrid

Connect SysAid with PlanGrid Via our embedded Workato offering to streamline your IT workflows and automations.

PostgreSQL

Connect SysAid with PostgreSQL Via our embedded Workato offering to streamline your IT workflows and automations.

PostgreSQL secondary

Connect SysAid with PostgreSQL secondary Via our embedded Workato offering to streamline your IT workflows and automations.

Postman

Connect SysAid with Postman Via our embedded Workato offering to streamline your IT workflows and automations.

Power BI Extract

Extract ticket data from SysAid to MS OneDrive for loading to MS Power BI; from there, you can build your own dashboards

PowerShell script

Execute a PowerShell script on a remote machine, that you’ve already created, directly from SysAid. *Available via a paid add-on – contact SysAid representative for more information

Prontoforms

Connect SysAid with Prontoforms Via our embedded Workato offering to streamline your IT workflows and automations.

Propel

Connect SysAid with Propel Via our embedded Workato offering to streamline your IT workflows and automations.

Python snippets by Workato

Connect SysAid with Python snippets by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

Quickbase

Connect SysAid with Quickbase Via our embedded Workato offering to streamline your IT workflows and automations.

Quickbase secondary

Connect SysAid with Quickbase secondary Via our embedded Workato offering to streamline your IT workflows and automations.

Quickbooks

Automate the creation of Tickets in SysAid for new POs in Quickbooks

QuickBooks Online

Connect SysAid with QuickBooks Online Via our embedded Workato offering to streamline your IT workflows and automations.

Quip

Connect SysAid with Quip Via our embedded Workato offering to streamline your IT workflows and automations.

Raiser’s Edge NXT

Connect SysAid with Raiser’s Edge NXT Via our embedded Workato offering to streamline your IT workflows and automations.

Recipe function by Workato

Connect SysAid with Recipe function by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

RecipeOps by Workato

Connect SysAid with RecipeOps by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

Recommend Service Record Assignment

This role involves suggesting the most suitable administrator for tickets by analyzing workload, historical performance, and category expertise, using text similarity and workload balancing, and providing a star rating for the assignment.

Redshift

Connect SysAid with Redshift Via our embedded Workato offering to streamline your IT workflows and automations.

Redshift secondary

Connect SysAid with Redshift secondary Via our embedded Workato offering to streamline your IT workflows and automations.

RegOnline® by Lanyon

Connect SysAid with RegOnline® by Lanyon Via our embedded Workato offering to streamline your IT workflows and automations.

Replicon

Connect SysAid with Replicon Via our embedded Workato offering to streamline your IT workflows and automations.

Reporting

Providing service without data is meaningless. Get the data you need today in order to improve your service tomorrow. Includes two new reports to support your business processes.

Revel Systems

Connect SysAid with Revel Systems Via our embedded Workato offering to streamline your IT workflows and automations.

RingCentral

Connect SysAid with RingCentral Via our embedded Workato offering to streamline your IT workflows and automations.

Rollbar

Connect SysAid with Rollbar Via our embedded Workato offering to streamline your IT workflows and automations.

RowShare

Connect SysAid with RowShare Via our embedded Workato offering to streamline your IT workflows and automations.

RPA by Workato

Connect SysAid with RPA by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

Ruby snippets by Workato

Connect SysAid with Ruby snippets by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

Sage

Create service records in SysAid when new services are added to Sage Accounting.

Sage Intacct

Connect SysAid with Sage Intacct Via our embedded Workato offering to streamline your IT workflows and automations.

Sage Live

Connect SysAid with Sage Live Via our embedded Workato offering to streamline your IT workflows and automations.

Salesforce

Automate the process of adding and removing users to/from Salesforce CRM, from within SysAid.

Salesforce

Connect SysAid with Salesforce Via our embedded Workato offering to streamline your IT workflows and automations.

Salesforce – Get Account Information

This job involves searching for accounts, returning a structured list with key details if multiple are found, and displaying detailed information for a single account.

Salesforce CPQ

Connect SysAid with Salesforce CPQ Via our embedded Workato offering to streamline your IT workflows and automations.

Salesforce Marketing Cloud

Connect SysAid with Salesforce Marketing Cloud Via our embedded Workato offering to streamline your IT workflows and automations.

Salesforce secondary

Connect SysAid with Salesforce secondary Via our embedded Workato offering to streamline your IT workflows and automations.

SalesforceIQ

Connect SysAid with SalesforceIQ Via our embedded Workato offering to streamline your IT workflows and automations.

SAP Concur

Connect SysAid with SAP Concur Via our embedded Workato offering to streamline your IT workflows and automations.

SAP OData

Connect SysAid with SAP OData Via our embedded Workato offering to streamline your IT workflows and automations.

SAP RFC

Connect SysAid with SAP RFC Via our embedded Workato offering to streamline your IT workflows and automations.

SAP RFC secondary

Connect SysAid with SAP RFC secondary Via our embedded Workato offering to streamline your IT workflows and automations.

SAP SuccessFactors OData

Connect SysAid with SAP SuccessFactors OData Via our embedded Workato offering to streamline your IT workflows and automations.

Scan Assets for Harmful Software

This function scans SysAid assets for harmful or unapproved software, using pattern matching, AI, or SysAid’s LLM, and provides detailed, customizable results about affected assets.

Scan for Inactive PCs

This job identifies and provides detailed information about PC assets that have been inactive on the network.

Scan for Major Incidents

This job involves scanning SysAid incident tickets to identify potential Major Incidents based on ITIL4 best practices, analyzing various ticket data points, and using LLM contextual understanding to assess severity and business impact, then returning structured reports and sending Slack alerts for critical incidents.

Scheduler by Workato

Connect SysAid with Scheduler by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

Segment

Connect SysAid with Segment Via our embedded Workato offering to streamline your IT workflows and automations.

Self-Service – Asset Hardware Diagnostics

This tool retrieves detailed hardware information, including CPU, memory, storage, and warranty status, for assets owned by the current user to help identify hardware-related issues.

Self-Service – Azure AD Password Reset

This tool provides a self-service password reset for Azure AD accounts, using a two-step verification process that involves sending a verification code to the user’s phone and then sending a temporary password via SMS after verification.

SendGrid

Connect SysAid with SendGrid Via our embedded Workato offering to streamline your IT workflows and automations.

Service Desk Expert Identification Agent

The agent identifies service desk experts by analyzing closed tickets, extracting content, and using an LLM to build and maintain an expertise table that associates active agents with their expertise areas and scores.

ServiceM8

Connect SysAid with ServiceM8 Via our embedded Workato offering to streamline your IT workflows and automations.

ServiceMax

Connect SysAid with ServiceMax Via our embedded Workato offering to streamline your IT workflows and automations.

ServiceNow

Connect SysAid with ServiceNow Via our embedded Workato offering to streamline your IT workflows and automations.

ServiceNow secondary

Connect SysAid with ServiceNow secondary Via our embedded Workato offering to streamline your IT workflows and automations.

SFTP

Connect SysAid with SFTP Via our embedded Workato offering to streamline your IT workflows and automations.

SFTP secondary

Connect SysAid with SFTP secondary Via our embedded Workato offering to streamline your IT workflows and automations.

SharePoint – List Item Updater

This job involves updating or inserting items into a SharePoint list, with field name mapping, validation, and support for identifying sites/lists by ID, name, or URL, while ensuring only one record matches the filter criteria for updates.

SharePoint – List Query

This tool retrieves items from SharePoint lists, allowing for filtering and field selection, and can identify lists and sites by ID, title, or URL.

Shopify

Connect SysAid with Shopify Via our embedded Workato offering to streamline your IT workflows and automations.

Shopping Cart

Boost your user satisfaction and self-service adoption by providing an amazing online marketplace experience. The shopping cart will display pricing, quantity, and images of the items. *This is a Custom Development Package.

Showpad

Connect SysAid with Showpad Via our embedded Workato offering to streamline your IT workflows and automations.

Site24x7

Create a new SysAid ticket when a new alert in Site247 is generated.

Slack

Connect SysAid with Slack Via our embedded Workato offering to streamline your IT workflows and automations.

Slack – Interactive Q&A Agent for Service Requests

The virtual agent facilitates interactive Q&A via Slack to gather information for service requests, using iterative conversations and SysAid LLM to update service records.

Slack – ITSM Case Extraction Agent

This agent performs natural language processing to automatically extract incidents and requests from Slack conversations, creating service records in SysAid, and manages the ticket creation process by interacting with users and handling ongoing Slack event processing.

Slack – Send a Message to Channel

This tool sends messages to Slack channels or retrieves a list of available channels, with options to specify a channel for sending messages or to list all channels.

Slack – Send Direct Message By Email

This function sends a direct message to a Slack user by first looking up their email, opening a direct message channel, and then sending the message, providing detailed success or failure information.

Slack Notification Action Pack

Send notifications to Slack through Hubot

Slack secondary

Connect SysAid with Slack secondary Via our embedded Workato offering to streamline your IT workflows and automations.

Smartsheet

Connect SysAid with Smartsheet Via our embedded Workato offering to streamline your IT workflows and automations.

SMB

Connect SysAid with SMB Via our embedded Workato offering to streamline your IT workflows and automations.

SMS by Workato

Connect SysAid with SMS by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

Snowflake

Connect SysAid with Snowflake Via our embedded Workato offering to streamline your IT workflows and automations.

Snowflake secondary

Connect SysAid with Snowflake secondary Via our embedded Workato offering to streamline your IT workflows and automations.

SOAP tools by Workato

Connect SysAid with SOAP tools by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

SolarWinds

Automatically generate, update, and close SysAid tickets based on alerts that SolarWinds detects on a given asset in your network.

Splashtop

Enhance your service with premium remote support

Splunk

Connect SysAid with Splunk Via our embedded Workato offering to streamline your IT workflows and automations.

SQL Collection by Workato

Connect SysAid with SQL Collection by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

SQL Server

Connect SysAid with SQL Server Via our embedded Workato offering to streamline your IT workflows and automations.

SQL Server secondary

Connect SysAid with SQL Server secondary Via our embedded Workato offering to streamline your IT workflows and automations.

SQL Transformations by Workato

Connect SysAid with SQL Transformations by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

SSO Connector

Stripe

Connect SysAid with Stripe Via our embedded Workato offering to streamline your IT workflows and automations.

Subscribe/Mentions Activities

Turn a ticket into a “feed” to automatically keep admins up-to-date on relevant ticket updates.

SurveyMonkey

Connect SysAid with SurveyMonkey Via our embedded Workato offering to streamline your IT workflows and automations.

SysAid Documentation Assistant

This tool is designed to help users find answers to questions about SysAid server operations, features, configurations, and how-to guides by searching official SysAid documentation and providing comprehensive answers with links.

SysAid for Teams (Microsoft Teams)

Employees can create and update tickets from within Microsoft Teams. Admins can seamlessly initiate Microsoft Teams chats and conversations from within a SysAid ticket.

Syslog

Connect SysAid with Syslog Via our embedded Workato offering to streamline your IT workflows and automations.

Tango Card

Connect SysAid with Tango Card Via our embedded Workato offering to streamline your IT workflows and automations.

TaskRay

Connect SysAid with TaskRay Via our embedded Workato offering to streamline your IT workflows and automations.

TeamViewer Embedded Service

Launch TeamViewer remote control from tickets in SysAid, without the need for a pre-existing TeamViewer account

Ticket Creation Assistant

=AI(“Summarize in one sentence.”, B3)

TrackVia

Connect SysAid with TrackVia Via our embedded Workato offering to streamline your IT workflows and automations.

Tradeshift

Connect SysAid with Tradeshift Via our embedded Workato offering to streamline your IT workflows and automations.

Trello

Connect SysAid with Trello Via our embedded Workato offering to streamline your IT workflows and automations.

TSheets

Connect SysAid with TSheets Via our embedded Workato offering to streamline your IT workflows and automations.

Twilio

Connect SysAid with Twilio Via our embedded Workato offering to streamline your IT workflows and automations.

Twilio – Send SMS

This function sends SMS messages via the Twilio API, supporting text messages from a specified or default phone number to any valid phone number in E.164 format.

Typeform

Create SysAid tickets from new Typeform submissions.

Unbounce

Connect SysAid with Unbounce Via our embedded Workato offering to streamline your IT workflows and automations.

Utilities

Connect SysAid with Utilities Via our embedded Workato offering to streamline your IT workflows and automations.

Variables by Workato

Connect SysAid with Variables by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

Veeva CRM

Connect SysAid with Veeva CRM Via our embedded Workato offering to streamline your IT workflows and automations.

Vlocity

Connect SysAid with Vlocity Via our embedded Workato offering to streamline your IT workflows and automations.

Watcher Feature – Advanced

Take your ticket ‘subscriptions’ to the next level. Include every ticket detail your users ever wanted to know.

Watcher Feature – Basic

Subscribe end users to other users’ tickets, freeing up admin time spent on manual notifications. Also advantageous for users, so they can keep tabs on tickets that a colleague opened and CC’d them.

Watson Tone Analyzer

Connect SysAid with Watson Tone Analyzer Via our embedded Workato offering to streamline your IT workflows and automations.

Web Search with Perplexity AI

This tool performs real-time web searches using Perplexity AI to provide current and up-to-date information, including recent events, recommendations, and factual data.

Webhooks

Connect SysAid with Webhooks Via our embedded Workato offering to streamline your IT workflows and automations.

Whatsapp

Receive a Whatsapp notifications for new tickets that meet a defined criteria.

WooCommerce

Connect SysAid with WooCommerce Via our embedded Workato offering to streamline your IT workflows and automations.

WordPress.com

Connect SysAid with WordPress.com Via our embedded Workato offering to streamline your IT workflows and automations.

Workato Data Tables

Connect SysAid with Workato Data Tables Via our embedded Workato offering to streamline your IT workflows and automations.

Workato EDI

Connect SysAid with Workato EDI Via our embedded Workato offering to streamline your IT workflows and automations.

Workato Event Streams

Connect SysAid with Workato Event Streams Via our embedded Workato offering to streamline your IT workflows and automations.

Workato FileStorage

Connect SysAid with Workato FileStorage Via our embedded Workato offering to streamline your IT workflows and automations.

Workato Genie

Connect SysAid with Workato Genie Via our embedded Workato offering to streamline your IT workflows and automations.

Workato Genie MS Teams

Connect SysAid with Workato Genie MS Teams Via our embedded Workato offering to streamline your IT workflows and automations.

Workato Genie Slack

Connect SysAid with Workato Genie Slack Via our embedded Workato offering to streamline your IT workflows and automations.

Workbot for Slack

Connect SysAid with Workbot for Slack Via our embedded Workato offering to streamline your IT workflows and automations.

Workbot for Microsoft Teams

Connect SysAid with Workbot for Microsoft Teams Via our embedded Workato offering to streamline your IT workflows and automations.

Workbot for Microsoft Teams Old

Connect SysAid with Workbot for Microsoft Teams Old Via our embedded Workato offering to streamline your IT workflows and automations.

Workbot for Workplace

Connect SysAid with Workbot for Workplace Via our embedded Workato offering to streamline your IT workflows and automations.

Workday

Connect SysAid with Workday Via our embedded Workato offering to streamline your IT workflows and automations.

Workday REST

Connect SysAid with Workday REST Via our embedded Workato offering to streamline your IT workflows and automations.

Workday Web Services

Connect SysAid with Workday Web Services Via our embedded Workato offering to streamline your IT workflows and automations.

Workflow apps by Workato

Connect SysAid with Workflow apps by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

Workflows Package

Boost productivity and organizational efficiency through workflows that work for you.

Workfront

Connect SysAid with Workfront Via our embedded Workato offering to streamline your IT workflows and automations.

Workfront secondary

Connect SysAid with Workfront secondary Via our embedded Workato offering to streamline your IT workflows and automations.

Wrike

Connect SysAid with Wrike Via our embedded Workato offering to streamline your IT workflows and automations.

Wrike secondary

Connect SysAid with Wrike secondary Via our embedded Workato offering to streamline your IT workflows and automations.

Wufoo

Connect SysAid with Wufoo Via our embedded Workato offering to streamline your IT workflows and automations.

X

Connect SysAid with X Via our embedded Workato offering to streamline your IT workflows and automations.

Xactly

Connect SysAid with Xactly Via our embedded Workato offering to streamline your IT workflows and automations.

Xero

Connect SysAid with Xero Via our embedded Workato offering to streamline your IT workflows and automations.

Xero Practice Manager

Connect SysAid with Xero Practice Manager Via our embedded Workato offering to streamline your IT workflows and automations.

XML tools by Workato

Connect SysAid with XML tools by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

YAML tools by Workato

Connect SysAid with YAML tools by Workato Via our embedded Workato offering to streamline your IT workflows and automations.

YouCanBookMe

Create SysAid tickets automatically for new YouCanBookMe bookings.

Zapier

Easily set up integrations between SysAid and 3000+ applications via Zapier

Zendesk

Connect SysAid with Zendesk Via our embedded Workato offering to streamline your IT workflows and automations.

Zendesk Demo

Connect SysAid with Zendesk Demo Via our embedded Workato offering to streamline your IT workflows and automations.

Zendesk secondary

Connect SysAid with Zendesk secondary Via our embedded Workato offering to streamline your IT workflows and automations.

Zendesk Sunshine

Connect SysAid with Zendesk Sunshine Via our embedded Workato offering to streamline your IT workflows and automations.

Zenefits

Connect SysAid with Zenefits Via our embedded Workato offering to streamline your IT workflows and automations.

Zoho CRM

Connect SysAid with Zoho CRM Via our embedded Workato offering to streamline your IT workflows and automations.

Zoho Invoice

Connect SysAid with Zoho Invoice Via our embedded Workato offering to streamline your IT workflows and automations.

ZoneBilling for NetSuite

Connect SysAid with ZoneBilling for NetSuite Via our embedded Workato offering to streamline your IT workflows and automations.

Zoom

Connect SysAid with Zoom Via our embedded Workato offering to streamline your IT workflows and automations.

ZoomInfo

Connect SysAid with ZoomInfo Via our embedded Workato offering to streamline your IT workflows and automations.

Zuora

Connect SysAid with Zuora Via our embedded Workato offering to streamline your IT workflows and automations.

Zuora for Salesforce

Connect SysAid with Zuora for Salesforce Via our embedded Workato offering to streamline your IT workflows and automations.