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SysAid vs BMC Remedy

Why should it take many months to go-live? See how SysAid outranks BMC Remedy!

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G2 Leader Winter 2021

Look at what users of both products have to say on G2, the world’s leading business software review platform.

Sysaid

BMC Remedy

Ease of Doing Business With
93
Ease of Doing Business With
85
Ease of Use
94
Ease of Use
88
Quality of Support
90
Quality of Support
86
Meets Requirements
94
Meets Requirements
90
Ease of Admin
90
Ease of Admin
89
Ease of Setup
89
Ease of Setup
68
Is the product headed in the right direction?
92
Is the product headed in the right direction?
64
Help Desk
98
Help Desk
90
Incident Reports
97
Incident Reports
92
Change Management
91
Change Management
81
Asset Management
92
Asset Management
86
Process Workflow
96
Process Workflow
89

What is your organization’s estimated ROI on the product (payback period in months)?

SysAid

BMC Remedy

ROI (months)
11
ROI (months)
41

Your ROI with SysAid is 3.7x faster than with BMC Remedy.

How long did it take to go live (in months)?

SysAid

BMC Remedy

Go live (months)
2
Go live (months)
7

Your ROI with SysAid is 3.5x faster than with BMC Remedy.

Companies That Trust Us
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See why

SysAid Is a Perfect Fit

We’d like the chance to prove that SysAid is the best ITSM alternative for you. With a personalized demo, you can experience firsthand why G2, the world’s leading business software review platform ranks us as a top leader in the market.

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What our customers are saying

General Cable logo

“We now have insight into all activities from a single application!”

Chi Cheng Chu

More efficient IS support directly impacts the hospital’s core business – patient care.

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