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SysAid vs Ivanti

Why choose a solution with limited functionality and poor support? See how SysAid outranks Ivanti Service Manager!

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Look at what users of both products have to say on G2, the world’s leading business software review platform.

Sysaid

Ivanti Service Manager

Ease of Doing Business With
93
Ease of Doing Business With
78
Ease of Use
94
Ease of Use
72
Quality of Support
90
Quality of Support
74
Meets Requirements
93
Meets Requirements
81
Ease of Admin
90
Ease of Admin
70
Is the product headed in the right direction?
92
Is the product headed in the right direction?
84
Help Desk
98
Help Desk
88
Incident Reports
97
Incident Reports
88
Change Management
90
Change Management
79
Asset Management
93
Asset Management
71
Process Workflow
96
Process Workflow
83
Reports & Analytics
93
Reports & Analytics
73

What is your organization’s estimated ROI on the product (payback period in months)?

SysAid

Ivanti Service Manager

ROI (months)
1
ROI (months)
26

Your ROI with SysAid is 2.4x faster than with Ivanti Service Manager.

How long did it take to go live (in months)?

SysAid

Ivanti Service Manager

Go live (months)
2
Go live (months)
5

Your ROI with SysAid is 2.5x faster than with Ivanti Service Manager.

Companies That Trust Us
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Johns Hopkins logo
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See why

SysAid Is a Perfect Fit

We’d like the chance to prove that SysAid is the best ITSM alternative for you. With a personalized demo, you can experience firsthand why G2, the world’s leading business software review platform ranks us as a top leader in the market.

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What our customers are saying

General Cable logo

“We now have insight into all activities from a single application!”

Chi Cheng Chu

More efficient IS support directly impacts the hospital’s core business – patient care.

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