Filter and Retrieve Service Records
This function retrieves and filters SysAid service records with pagination, allowing searches by a partial, case-sensitive string in the title.
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Overview
This function retrieves SysAid service records, showing only non-null or non-empty fields. It allows filtering by various criteria such as status class, location, priority, urgency, assignee, request user, and time ranges (insert, close, update, due date). It also supports searching service records by a partial string in the title with case sensitivity, and implements pagination using limit and offset.
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Key capabilities
Retrieves SysAid service records, filters by various parameters (status class, location, priority, urgency, assignee user, request user, time ranges, assign counter, source), searches by partial string in title with case sensitivity, and supports pagination.
Popular use cases
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