Slack

Improve teams collaboration using two-way communication between SysAid and Slack

 

 

Version:
Available from SysAid 16.1.25
SysAid Edition:
ITSM Cloud and On-Premise
Price:
FREE

Details

 

Overview

SysAid’s integration with Slack allows admins to configure automatic communication between your Slack and SysAid accounts.

 

Main Features

  • Automatically create a Slack channel from an SR
  • Pull Slack data into SysAid
  • Post to a Slack channel from SysAid
  • Create SRs in SysAid using Slash commands in Slack

 

Benefits

  • Allow admin to track SysAid data in Slack without taking the time to enter it manually
  • Organize and share your SysAid data with all those who have access to your Slack channels

 

 

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