Contract import
Bulk upload and let AI extract key data
License Manager
Turn software blind spots into savings
Manage software contracts and renewals in one place, and discover the applications your organization actually uses with usage insights to uncover shadow IT, reduce duplication, and cut unnecessary spend.
8x
avg. return on investment
Increase of 13%
software discovery
Decrease of 40%
unused licenses
Increase of 50%
software usage visibility
Full visibility.
Full control.
Expose shadow IT.
CONTRACTS & RENEWALS
Stay ahead of every renewal
Keep contracts, costs, terms, and renewal dates in one place. You see what’s coming and what you’re paying, so you can right-size and negotiate before every renewal.
APPLICATION DISCOVERY
Uncover every app across your organization
Discover all the applications in use, including shadow IT. You get visibility into usage, by whom, and where hidden costs and risks may exist.
SOFTWARE INTELLIGENCE
Get the full picture of every app
See an AI-enriched snapshot of every app in use, including its overview, certifications, compliance, usage, and contract details, so you have all the details.
LICENSE CONTROL
Catch every license that gets left behind
Don’t let unused apps slip through the cracks. AI Agents identify and reclaim licenses when employees leave or go on temporary leave, helping you reduce idle spend and compliance risk.
COST OPTIMIZATION
Reduce software waste
Compare what you pay for with what actually gets used. Spot underused licenses, right-size subscriptions, and cut unnecessary software spend with data behind every decision.
Give every stakeholder control of your software estate
IT Leaders
You need visibility into where software spend goes and the value it delivers. View contracts, usage, and savings opportunities in one place, so you can control costs, uncover hidden software, and make investment decisions backed by data.
CISO
You need to know what apps are in use and who has access to them. Discover shadow IT and forgotten access to uncover exposure to sensitive data, reduce risk, and strengthen software governance.
IT Asset Managers
You need your service desk running smoothly, even when demand spikes. Prioritize the right work, surface proactive insights, and guide IT agents on what to do next, so you can balance workloads and keep service performance on track.
IT Agents
You need license context when handling requests and related tickets. See license details, usage, and access alongside your service desk workflow, so you can resolve issues without jumping between apps and tools.
Procurement Managers
You need the full picture before you negotiate or renew. Connect contract terms and costs with actual usage, so you can spot underused software, right-size agreements, and negotiate with data behind every decision.
Renewal alerts
Get alerts before renewals are due
App discovery
Discover apps via SSO and browser data
Usage intelligence
See app usage down to the user level
Prebuilt AI agents
Get instant insights and reclaim licenses
Audit-ready export
Export license records for any audit
FAQ
Software license management helps you track contracts, renewals, license assignments, and usage, so you know what you own, what gets used, and where you can save. License Manager brings it all into your ITSM platform, with visibility into contracts, renewals, applications, and usage.
License Manager alerts you 30, 60, or 90 days before a contract renews, so cancellation windows never close without your knowledge. Contract costs sit side by side with usage data, so you can see whether a renewal is worth keeping before you’re locked into another term.
App Discovery uncovers shadow IT through Entra ID SSO and the Browser Extension, with more discovery methods to come. They surface applications across your organization and enrich discovered apps with vendor and compliance data for greater visibility.
Consistent with SysAid’s AI-native platform, AI is built into the License Manager experience. It extracts contract data, enriches discovered apps, surfaces insights, and lets AI Agents take action, such as reclaiming licenses when employees leave and reducing manual work.
