SysAid Accelerates Global Expansion with EasyClic to Advance AI-Driven ITSM in Europe
[Toronto, Canada] [September 29, 2025] – SysAid, a leading provider of AI-first Enterprise and IT Service Management solutions, today announced a strategic partnership with EasyClic, a trusted IT consulting and solutions provider with 25 years in the market. This collaboration marks the latest step in SysAid’s accelerating growth journey, expanding access to its advanced ITSM platform for thousands of organizations across France, Belgium, and Luxembourg. Together, SysAid and EasyClic are fueling the momentum toward an AI-driven IT landscape, empowering IT teams with faster, smarter, and more impactful service management.
Frédéric Brousmiche, Managing Director at Easy Clic stated “We’re delighted to partner with SysAid. SysAid focuses on ITSM as its core business with a strong AI-driven approach. With SysAid, we can industrialize automation, elevate self-service, and shorten time to resolution while keeping governance and security at the core. This partnership gives our clients a pragmatic, measurable, and fast adoption path.”
“We are delighted to join forces with EasyClic,” said Avi Kedmi, CEO of SysAid. “This partnership is about uniting our expertise to transform IT operations with AI. Together, we can empower organizations to maximize productivity and innovation by making cutting-edge technology, including 100+ pre-built AI agents, both accessible and impactful.”
“This collaboration reinforces our commitment to building a channel ecosystem rooted in value and growth,” added Gil Alter, Director of International Sales at SysAid. “Working alongside EasyClic, we’re helping organizations simplify IT, unlock the full potential of AI, and accelerate their shift toward smarter, more efficient service management.”
About SysAid:
SysAid is on a mission to liberate organizations by putting AI to work for them and their people. Built on a robust ITSM platform, SysAid’s Agentic AI adds a powerful operational layer to IT, automating repetitive tasks and freeing teams from reactive work. AI Agents take the first action, so IT pros intervene only when truly needed—enabling focus on optimization, innovation, and strategic challenges. Organizations can go live in weeks with rapid onboarding and no heavy migrations. SysAid’s AI is purpose-built for IT, delivering security and governance by design, along with award-winning support to ensure long-term success.
With over 5,000 customers, SysAid partners with organizations from small businesses to Fortune 500 enterprises across 140 countries. For more information, visit www.sysaid.com.
About EasyClic:
Easyclic is a specialized consultancy in IT Service Management, with over 25 years of experience helping organizations across France, Belgium, and Luxembourg improve their IT and business processes. EasyClic offers tailored services including analysis, design, implementation, and ongoing support to boost efficiency, security, and user satisfaction. Their approach emphasizes collaborating closely with clients, automating workflows, and delivering solutions that align with each organization’s vision.
